Hopkins Acura
Redwood City, CA
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Friendly and infirmative Luke answered all our questions and was very knowledgeable. He did not make us feel pressured to buy and he had a good sense of humor. Luke answered all our questions and was very knowledgeable. He did not make us feel pressured to buy and he had a good sense of humor. More
Excellent overall. I am very pleased with all aspects of the service. My questions were answered with clarity and respect. Thank you for the shuttle ride also. I am very pleased with all aspects of the service. My questions were answered with clarity and respect. Thank you for the shuttle ride also. More
Sales manager - 10 Star Review This is for the new sales manager, Christian. My first two experiences with Hopkins acura has been a run-a-around and almost took my business elsewher This is for the new sales manager, Christian. My first two experiences with Hopkins acura has been a run-a-around and almost took my business elsewhere. I stopped by with my family and was immediately told I can only buy a new RDX with no discount. Second time I called and salesman or whoever was pretty straight forward with the same attitude. From word of mouth from a business partner I know I was referred to Christian (small world) and he approached the situation differently. We had a long conversation about the 2019 RDX and talked more about what me and my wife wanted than just buying the car.... if you ever have the opportunity to deal with Christian you will find a different experience. More
Thorough and efficient Mark was great throughout the whole process. He was friendly and knowledgeable about what needed to be done, including what I needed to follow up with Mark was great throughout the whole process. He was friendly and knowledgeable about what needed to be done, including what I needed to follow up with. Great experience! More
Quick and Easy I've never had such an enjoyable experience! Ben was very nice, helpful and knowledgeable and really took the stress out of buying a new car. I couldn I've never had such an enjoyable experience! Ben was very nice, helpful and knowledgeable and really took the stress out of buying a new car. I couldn't be more happy with my new ride and I'll definitely be back. More
new acura rdx My experience was very good. Artur look a lot of time explaining how the the infotainment system and other features of the car worked. His dedicati My experience was very good. Artur look a lot of time explaining how the the infotainment system and other features of the car worked. His dedication to customer service was terrific ! More
Everyone was very helpful. I was very happy when I called to make an appointment someone answered right away. I was able to get an appointment with 24 hours, very happy about t I was very happy when I called to make an appointment someone answered right away. I was able to get an appointment with 24 hours, very happy about that. They even washed my dirty car!! More
Awsome They took care of all of my issues (perfect). They do pay attention to detail. Terry was extremely helpful. He is very knowledgeable and on on top They took care of all of my issues (perfect). They do pay attention to detail. Terry was extremely helpful. He is very knowledgeable and on on top of things. He called as soon as the care was ready, nice (thank you) Ghassan... More
Fast and Quick I brought my vehicle in to drop off in the afternoon for a next day early morning appointment. They were able to replace my alternator the same day, I brought my vehicle in to drop off in the afternoon for a next day early morning appointment. They were able to replace my alternator the same day, much faster than I had expected. More
Top notch service Luke was very knowledgeable. He went above & beyond to make a great experience for us! We walked away very very satisfied. The whole staff was great. Luke was very knowledgeable. He went above & beyond to make a great experience for us! We walked away very very satisfied. The whole staff was great. More