Hopkins Acura

General service-oil change, tire rotation, inspection It took them only 25 mins to finish up my entire service. They did say they "vacuumed" and "washed" my car (courtesy) but my car was already vacuumed It took them only 25 mins to finish up my entire service. They did say they "vacuumed" and "washed" my car (courtesy) but my car was already vacuumed inside and the outside did not look clean, just water splashed on it. More

Top customer service when getting routine service The person handling my time there was excellent in that he pro-actively and timely handled all issues. I forget the person's name; please look him up! The person handling my time there was excellent in that he pro-actively and timely handled all issues. I forget the person's name; please look him up! More

Great job Waited for rear dif service. It was easy to schedule, completed within the promised time frame and I had an enjoyable rapport with my customer service Waited for rear dif service. It was easy to schedule, completed within the promised time frame and I had an enjoyable rapport with my customer service professional. Nothing short of an outstanding experience. Well done! More

Great service Guys were quick, reasonable, explained everything i need to know. I got a car to drive to the office while mine was at service. great experience. Guys were quick, reasonable, explained everything i need to know. I got a car to drive to the office while mine was at service. great experience. More

Acura ILX service The service was exceptional. Noah was very professional and polite and very informative from the beginning of my service to the end. I would highly re The service was exceptional. Noah was very professional and polite and very informative from the beginning of my service to the end. I would highly recommend More

Mainly good to work with Today I had to go back because they had forgotten to do part of a maintenance procedure when I was in the previous week. There is one rep who seems ru Today I had to go back because they had forgotten to do part of a maintenance procedure when I was in the previous week. There is one rep who seems rude and condescending at times, especially if you arent his client that day. On my return, I asked for another service rep, Kah, who provided excellent service and for my trouble of coming back, provided some additional work I was waiting on. So would be 5 star except for how the one service rep is and the fact I had to return. Otherwise the service reps are great and the texhnicians are really good at what they do. More

Warning lights were on and they solved the problem. Several warning lights were on. They anticipated it would take a while to diagnose the problem so provided me with a loaner. My car was ready the next Several warning lights were on. They anticipated it would take a while to diagnose the problem so provided me with a loaner. My car was ready the next day when promised. More

Excellent experience Pablo was great to work with. He made himself available according to my schedule and go a great deal. Couldn’t be happier with my experience! Pablo was great to work with. He made himself available according to my schedule and go a great deal. Couldn’t be happier with my experience! More

Great customer service and stand up sales guys I worked with Artur and Luke on the purchase of my used vehicle. These guys provided me a few calls and emails in the negotiation of the car. We agr I worked with Artur and Luke on the purchase of my used vehicle. These guys provided me a few calls and emails in the negotiation of the car. We agreed on a price and I came over and made the purchase. They let me know everything know ahead of time and I was in and out with my new/used car. Thank you guys for such an excellent experience!! I’ll be back! More

Good price and service Hopkins Acura and Pablo Sosa give me the price is lowest with big discount. They are serviced very good and the financing is done quickly Hopkins Acura and Pablo Sosa give me the price is lowest with big discount. They are serviced very good and the financing is done quickly More