Hopkins Acura
Redwood City, CA
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Beat Customer Service I used to go to Burlingame but now I come here. I know some of the guys and see them In the neighborhood restaurants. They are very friendly and we I used to go to Burlingame but now I come here. I know some of the guys and see them In the neighborhood restaurants. They are very friendly and well informed. They take care of me like I’m one of their family member. I really appreciate their professionalism. More
they fix my car issues My car even get a car wash. I like that because they took care of me and my car. The employee like Mr. Kah Fair Tse was nice and informing my options My car even get a car wash. I like that because they took care of me and my car. The employee like Mr. Kah Fair Tse was nice and informing my options to me . More
Nice job! Very helpful and honest. Kept me informed through the entire process. When something changed they called before proceeding. The car was washed and rea Very helpful and honest. Kept me informed through the entire process. When something changed they called before proceeding. The car was washed and ready when promised. More
2019 RDX Luke the salesman was both knowledgeable and accommodating. Luke went beyond what I would consider necessary to assist me as his customer. He made him Luke the salesman was both knowledgeable and accommodating. Luke went beyond what I would consider necessary to assist me as his customer. He made himself available when I needed his assistance. More
Great service Luke did a great job helping us buy our new TLX. He went over everything, answered all of our questions, and accommodated our pick up date when we ret Luke did a great job helping us buy our new TLX. He went over everything, answered all of our questions, and accommodated our pick up date when we returned from vacation. Will refer all my friends to Luke. More
car purchase excellent,friendly,easy to deal with,very helpful from start of online conversations to picking me up at airport,thru purchasing process to directing excellent,friendly,easy to deal with,very helpful from start of online conversations to picking me up at airport,thru purchasing process to directing my best route home More
Exceptional Service - refreshing. Good job setting expectations and overall execution. Terry was organized and thorough - more importantly, he communicated and followed through with th Good job setting expectations and overall execution. Terry was organized and thorough - more importantly, he communicated and followed through with the level of service after the actual event. More
Excellent! I have an original NSX... which is my baby... and I felt Mark Conrad truly thought of my car as his baby, too! :) Because budget was an issue, I have an original NSX... which is my baby... and I felt Mark Conrad truly thought of my car as his baby, too! :) Because budget was an issue, he guided me to the important stuff... and watched out for me every step of the way. Mark has my highest recommendation... and gratitude! More
Highest recommendation We received outstanding support and accommodations. We have several more cars to purchase, and will be using this dealership for them all. This was a We received outstanding support and accommodations. We have several more cars to purchase, and will be using this dealership for them all. This was a pain-free purchase. More
Simply Excellence I like the service they provide. Awesome team. You can relax , have some beverages at the launch area while waiting. The sale representative always op I like the service they provide. Awesome team. You can relax , have some beverages at the launch area while waiting. The sale representative always open to match your needs of what you looking for in a vehicle. Either for buying or leasing. From my experience, I recommend Luke Champman he follows up with you and provides the services mention above. He provides you with great options and information regarding the vehicle you are interested. Luke is very knowledgeable and makes your time worth it. More