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Hopkins Acura

Redwood City, CA

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rated
369 Reviews

1555 El Camino Real

Redwood City, CA

94063

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Showing 369 reviews

November 09, 2018

Exceptional Service Great service. Car ready when promised. Uber ride to and from service center. I have had my car serviced here since purchase. Very nice people. More

by CLEARY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
November 08, 2018

Scheduled maintenance On time friendly service with detailed explanation of safety check. Comfortable lounge with refreshments and snacks. There is an excellent place to More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
November 08, 2018

Excellent Service and Staff! Very helpful and fast and high qualify! Highly recommended for all the customers - easy to make an appointment and work up to the end More

by anton.koshel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
November 08, 2018

Fast and friendly service Brought my MDX in for a B1 service, new wipers and I ended up replacing filters. Noah in the service department was friendly and efficient. He kept More

by SLOUGH512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
November 07, 2018

Proactive service A few things stand out for me. The dealership sent me emails to notify I am due for a service. That is nice. I could schedule an appointment online. Q More

by RICHARDKOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry I don't recommend the service person's name. He should wear a name tag. He is very good.
November 06, 2018

Purchase of new RDX Daniel was so pleasant to deal with. Super friendly and considerate. He found the exact car I was looking for. I would recommend him to help you buy y More

by RACHELLE3BROWN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Milburn
November 05, 2018

Service 10k Great. No problems or issues to mention. Like the new service program waiting while work is done. Great great and more great work done by the team. More

by Jude rlx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artur Tekiel, Terry Clark, Kah Fai Tse
November 04, 2018

Top quality service and good folks to wortwith. Great vehicles... good folks..... great service It doesn’t really get any better than this! This is our second auto from Hopkins and we would r More

by MARG_MIKULSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Li, Raj Khara, Terry Clark
November 04, 2018

Excellent Service 1). Necessary part was order prior to my appointment. 2) An odd noise under the driver’s side floor board was diagnosed repaired. So glad they fixed More

by daleemerson2873
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
November 04, 2018

Five Star Service Hopkins Acura service is always excellent as are the service representatives that schedule and are responsible for working with their customers by pho More

by mlavove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kah Fai Tse
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