Hopkins Acura
Redwood City, CA
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Great service and very friendly I brought my car in for new tires. They gave me a great deal, price matched other competitors. They also offered a Uber to and from office. Very conve I brought my car in for new tires. They gave me a great deal, price matched other competitors. They also offered a Uber to and from office. Very convenient. More
2019 mdx purchase very helpful sales staff and efficient finance department. We have been using Hopkins for many years for service as well. I am sure dealership is aw very helpful sales staff and efficient finance department. We have been using Hopkins for many years for service as well. I am sure dealership is aware they have space issues that makes it difficult for customer to shop cars. More
Warranty service I have used this dealership for service for decades. They used to drive my car around so I just got in and drove away. Now they walk me through the se I have used this dealership for service for decades. They used to drive my car around so I just got in and drove away. Now they walk me through the service area outback where they keep all the cars and take me past several cars to where mine is parked. Not sure who changed this , but not cool since I walk with a cane. This is done even in pouring rain. Will use another dealer for service even though I will have to drive further. More
Quick, easy experience My experience was super quick and easy. Really no complaints. Luke helped out a ton, very knowledgeable about the car itself and all of the different My experience was super quick and easy. Really no complaints. Luke helped out a ton, very knowledgeable about the car itself and all of the different functions. Thanks again guys! More
Prompt, efficient I was told my service would take about 45minutes. Work was completed on time. My car was cleaned and ready to go.Everyone was friendly. I was told my service would take about 45minutes. Work was completed on time. My car was cleaned and ready to go.Everyone was friendly. More
Everything was superb Service was excellent and prompt. He explained every details. I love to go back there again and I would recommend to my friends and families. Service was excellent and prompt. He explained every details. I love to go back there again and I would recommend to my friends and families. More
Excellent service We bought our car from Hopkins Acura 11 years ago and my wife and I decided for the first time ever to use the dealership for service under warranty a We bought our car from Hopkins Acura 11 years ago and my wife and I decided for the first time ever to use the dealership for service under warranty and beyond. I can tell you we were never disappointed! The car was delivered on time or before in tip top shape, washed and ready to go. Most importantly though it was the quality of work that never brought us back to correct the initial problem. Actually we didn’t have any problems, only the regular maintenance plus two windshields! Thank you Hopkins Acura for running a first class operation! Bravo More
Good as always Guys as always was very helpful and proactive and very quick reslove the several minor issues I have had Thanks much and see you soon in 5,000 miles Guys as always was very helpful and proactive and very quick reslove the several minor issues I have had Thanks much and see you soon in 5,000 miles More
Exceptional customer service Off the bat, they were eager to assist me with my service needs. Very informative about my future services to keep my vehicle running smoothly. Off the bat, they were eager to assist me with my service needs. Very informative about my future services to keep my vehicle running smoothly. More
Car service Great experience. Everyone was friendly and professional. Person who helped me was fantastic. He went above and beyond to make it a very positive appo Great experience. Everyone was friendly and professional. Person who helped me was fantastic. He went above and beyond to make it a very positive appointment. More