Hopkins Acura

Great service Made appt on line - took the car in, they expected me and had the car done (and washed!) in less than an hour. There is a comfortable space to wait w Made appt on line - took the car in, they expected me and had the car done (and washed!) in less than an hour. There is a comfortable space to wait with coffee/water and snacks if you wanted. A breeze. More

Great Service and Communications Rob was very helpful in walking me through the recall process. It was obvious that he was extremely knowledgeable about the car and even fixed the doo Rob was very helpful in walking me through the recall process. It was obvious that he was extremely knowledgeable about the car and even fixed the door sill even before it would become problematic. Thanks Rob! More

Superior Service I had some accessories added on to my car. The work was done when they told me it was going to be done. Excellent service! I had some accessories added on to my car. The work was done when they told me it was going to be done. Excellent service! More

Knowledgeable and Friendly From the start, Luke was very friendly and informative with all of questions I had about the vehicle. He was straight and to the point and was great t From the start, Luke was very friendly and informative with all of questions I had about the vehicle. He was straight and to the point and was great to work with. Ace helped us with the financing and paperwork and helped make the information easy to understand after our million questions and indecisiveness. More

Hopkins Acura We couldn’t start our car a few days ago- gave Terry a call, and he arranged for roadside assistance to come and start the car. When we drove it We couldn’t start our car a few days ago- gave Terry a call, and he arranged for roadside assistance to come and start the car. When we drove it in, they replaced the battery, which was under warranty. Thanks Terry, for a seamless experience! I also appreciate their honesty- I used another dealership for service, and they told me so many things that needed to be serviced and replaced, assuming we weren’t car-savvy. This dealership didn’t do that. I’m coming here from now on! More

Good, friendly I had an issue with my car and they were able to take it in immediately. Good service, friendly and they know their job. Thanks Terry. The lady who sc I had an issue with my car and they were able to take it in immediately. Good service, friendly and they know their job. Thanks Terry. The lady who scheduled the appointment was very helpful too. More

Fabulous service Service was quick and great. Noah was very helpful and kept me informed. I was comfortably seated in waiting area ...And when servicing was completed Service was quick and great. Noah was very helpful and kept me informed. I was comfortably seated in waiting area ...And when servicing was completed Noah asked if I wanted the car washed. More

Fast service Quick maintenance visit- started on tine and finished in 20 min - earlier than expected. Coffee, beverages, and WiFi available while you wait. Recomm Quick maintenance visit- started on tine and finished in 20 min - earlier than expected. Coffee, beverages, and WiFi available while you wait. Recommend highly for everyone. More

Outstanding and Responsive From the moment I walked in- frazzled and time crunched, the calm, poised person i worked with, listened, assured me he could accommodate my requests. From the moment I walked in- frazzled and time crunched, the calm, poised person i worked with, listened, assured me he could accommodate my requests. He kept me updated with status of my car and the timeframe. I left with the confidence my car was in good hands More

Excellent on-time service I arrived on time for my appointment. Check-in was quick and easy. Work was done in the time frame given. Excellent customer service and friendly h I arrived on time for my appointment. Check-in was quick and easy. Work was done in the time frame given. Excellent customer service and friendly helpful staff. More