Back

Hopkins Acura

Redwood City, CA

not yet
rated
367 Reviews

1555 El Camino Real

Redwood City, CA

94063

Directions

By Type

Showing 367 reviews

November 14, 2018

Superior Service I had some accessories added on to my car. The work was done when they told me it was going to be done. Excellent service! More

by MDXTRME II
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Milburn, Terry Clark
November 14, 2018

Knowledgeable and Friendly From the start, Luke was very friendly and informative with all of questions I had about the vehicle. He was straight and to the point and was great t More

by Norcalgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Rezaee, Luke Chapman
November 14, 2018

Hopkins Acura We couldn’t start our car a few days ago- gave Terry a call, and he arranged for roadside assistance to come and start the car. When we drove it More

by Klly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
November 14, 2018

Good, friendly I had an issue with my car and they were able to take it in immediately. Good service, friendly and they know their job. Thanks Terry. The lady who sc More

by Ni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan, Terry Clark
November 13, 2018

Fabulous service Service was quick and great. Noah was very helpful and kept me informed. I was comfortably seated in waiting area ...And when servicing was completed More

by BSUSIE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
November 12, 2018

Fast service Quick maintenance visit- started on tine and finished in 20 min - earlier than expected. Coffee, beverages, and WiFi available while you wait. Recomm More

by HPL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conrad, Terry Clark, Kah Fai Tse
November 12, 2018

Outstanding and Responsive From the moment I walked in- frazzled and time crunched, the calm, poised person i worked with, listened, assured me he could accommodate my requests. More

by DDTCLOUIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with a delightful young man , who clearly told me his name, but I cannoT remember it! I was there Tuesday nov 6th at 3pm
November 10, 2018

Excellent on-time service I arrived on time for my appointment. Check-in was quick and easy. Work was done in the time frame given. Excellent customer service and friendly h More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
November 09, 2018

Exceptional Service Great service. Car ready when promised. Uber ride to and from service center. I have had my car serviced here since purchase. Very nice people. More

by CLEARY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
November 08, 2018

Scheduled maintenance On time friendly service with detailed explanation of safety check. Comfortable lounge with refreshments and snacks. There is an excellent place to More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
...
19
...