Hopkins Acura

Acura service appointment Helpful and friendly staff. Convenient location and comfortable waiting area. Efficient service conducted in timely manner. Service items clearly expl Helpful and friendly staff. Convenient location and comfortable waiting area. Efficient service conducted in timely manner. Service items clearly explained. Easy to schedule an appointment with multiple available time slots. More

Extremely organized, efficient, and skillful. All my issues with my 1991 Acura Legend LS were successfully addressed...Excellent service especially in calling for an appointment and working with t All my issues with my 1991 Acura Legend LS were successfully addressed...Excellent service especially in calling for an appointment and working with the service department to scdule and identify best ways to keep my Acura running smoothly. Thanks! More

Smooth Purchase Process, Great Service and Flexible This is our 3rd MDX, but we enjoyed this purchase process the best! Artur and Kao were very knowledgeable about car features, answered all our que This is our 3rd MDX, but we enjoyed this purchase process the best! Artur and Kao were very knowledgeable about car features, answered all our questions (whether in person or over text) and were super easy to work with. We also appreciated their style of not being too pushy for the close. Once we decided we wanted the car, the process of negotiating the right price, trade in value, financing options and accessories was very easy and straightforward. We really appreciated Chris' flexibility in making sure we left happy! We had to some back to the dealership to install/pick up some accessories. Terry was great in ensuring we had a loaner available, service was quick and our car was delivered as promised with new wash and tank of gas! When picking up our car, I noticed a sign hanging over the service counter: "Don't deliver a product, deliver an experience". Hopkins Acura did exactly that and we'll be recommending them to others when admiring our new car. More

3 recent visits: B15-050 SB, B2 Service, Punctured Tire Many dash indicators lit up. Car restricted to top speed of 50MPH. I suspected service bulletin B15-050. Hopkins Acura took me right away, gave me a l Many dash indicators lit up. Car restricted to top speed of 50MPH. I suspected service bulletin B15-050. Hopkins Acura took me right away, gave me a loaner and fixed it within 24 hours. Not sure how they got the parts so fast but they swore they rushed the parts and made the fix. No problems since. B2 maintainence was a bit pricey but I loved that the air filters change was optional. $160 was too much considering I bought and changed both filters for $44 and under 5 minutes without even getting dirty. The fact that that was an ala carte option makes me trust them more. PSI in 1 tire was 10 pounds lower than the rest. I called in while driving towards dealership and they squeezed me in right away. They immediately found puncture. Charged $45 to fix and wash. While $45 is a little pricey, their service, speed, convenience & complimentary car wash made it well worth it. More

Fast and complete Noah did a great job Pricing was far Also took my coupon that was out date Keep me informed Also a good car wash Thank You Noah did a great job Pricing was far Also took my coupon that was out date Keep me informed Also a good car wash Thank You More

Knowledgeable Terry seemed like he knew what he was talking about , service was fast and everyone at the dealership was friendly and polite , I highly recommend Ho Terry seemed like he knew what he was talking about , service was fast and everyone at the dealership was friendly and polite , I highly recommend Hopkins Acura for service! More

Great service Terry went extra mile to fix the problem with my Acura. All was done in two days during which I got two updates. great job. Terry went extra mile to fix the problem with my Acura. All was done in two days during which I got two updates. great job. More

New Purchase Raj was very professional, knowledgeable, patient, and helpful in purchasing our new 2019 MDX. He had great information and great support from his Raj was very professional, knowledgeable, patient, and helpful in purchasing our new 2019 MDX. He had great information and great support from his sales team. More

Great service Made appt on line - took the car in, they expected me and had the car done (and washed!) in less than an hour. There is a comfortable space to wait w Made appt on line - took the car in, they expected me and had the car done (and washed!) in less than an hour. There is a comfortable space to wait with coffee/water and snacks if you wanted. A breeze. More

Great Service and Communications Rob was very helpful in walking me through the recall process. It was obvious that he was extremely knowledgeable about the car and even fixed the doo Rob was very helpful in walking me through the recall process. It was obvious that he was extremely knowledgeable about the car and even fixed the door sill even before it would become problematic. Thanks Rob! More