Hopkins Acura
Redwood City, CA
Filter Reviews by Keyword
By Type
Showing 367 reviews
Nothing short of perfect! Pablo Sosa and John Li were so helpful, welcoming and made the process quick and painless. Very excited to get my new car!!!I love the docuPad in John Pablo Sosa and John Li were so helpful, welcoming and made the process quick and painless. Very excited to get my new car!!!I love the docuPad in John Li’s office. More
Good Reliable Service I can always rely on them to provide good service. Friendly workers who always put their best into what they do to make customers happy. I can always rely on them to provide good service. Friendly workers who always put their best into what they do to make customers happy. More
Great, easy experience I drove my new car off the lot within 2 hours! Easy to work with and Hopkins Acura was able to make my terms! I highly recommend this dealership for e I drove my new car off the lot within 2 hours! Easy to work with and Hopkins Acura was able to make my terms! I highly recommend this dealership for ease, professionalism and efficiency! More
Very thorough and accommodating! Someone attempted to break into my car and the dealership ordered the door and lock part needed to repair the problem. They were very accommodating to Someone attempted to break into my car and the dealership ordered the door and lock part needed to repair the problem. They were very accommodating to my schedule.. Thank you. More
My oil light came on at 15% I bought my car at the end of September my oil light came on saying it was @ 15%. I have only 2200 miles on it so I took it in, they told me it’s bc I bought my car at the end of September my oil light came on saying it was @ 15%. I have only 2200 miles on it so I took it in, they told me it’s bc it’s been sitting in the lot for awhile ( doesn’t make sense to me) ? and they checked Everything else and it looked good. More
B1 and tire repair Great work, fast, super friendly. I’d highly recommend to others. Definitely return for my next service and future purchases. Thank you to everyone th Great work, fast, super friendly. I’d highly recommend to others. Definitely return for my next service and future purchases. Thank you to everyone that helped More
Buying a used car Luke was terrific. This was my son's first car, and he was very kind, caring and thorough. Experience overall was terrific, and hassle free. Luke was terrific. This was my son's first car, and he was very kind, caring and thorough. Experience overall was terrific, and hassle free. More
Totally satisfied Everything done efficiently.I was Treated with respect and All my concerns were addressed and resolved in a very timely manner. Thank you for the exc Everything done efficiently.I was Treated with respect and All my concerns were addressed and resolved in a very timely manner. Thank you for the excellent service. More
Regular maintenance First time with this dealer. Noah was great, he walked me through what services will be done, how long it would take and how much it will cost before First time with this dealer. Noah was great, he walked me through what services will be done, how long it would take and how much it will cost before doing anything and made sure I was ok with it. They gave a first timer discount. Great service and friendly staff. More
Excellent support from Mark! Top notch effort from Mark and his team to solve a complex problem will the timing belt. The problem was not at all evident but Mark and his team pers Top notch effort from Mark and his team to solve a complex problem will the timing belt. The problem was not at all evident but Mark and his team persisted to find the right fix at the right price. More