Hopkins Acura

Fully repaired in shape A tricky infrequent trouble was diligently inspected, test-drived, repriduced and notified each progress on calls, then finally resolved completely. I A tricky infrequent trouble was diligently inspected, test-drived, repriduced and notified each progress on calls, then finally resolved completely. I always trust their expertise. More

Personal, friendly, knowledgeable, honest We visited the dealer just to look since we were still in the early stages of the buying process. However, we had such a great experience and found t We visited the dealer just to look since we were still in the early stages of the buying process. However, we had such a great experience and found the perfect car that we ended up making a purchase. The staff was friendly, honest, extremely knowledgeable, patient and provided a personal touch. This is our second Acura and this experience reminded us of our first purchase where we had a very positive experience with the dealership. We are very happy. More

Friendly and Personal Service I have had my MDX serviced here twice and have been very happy. I’m given suggestions but never pressured to get any service. As a woman, I appreciate I have had my MDX serviced here twice and have been very happy. I’m given suggestions but never pressured to get any service. As a woman, I appreciate that. More

Maintenance and then some As always, maintenance dept is awesome!!! A special shout out to Noah. His professionalism, attention to detail and follow up-superb! Noah made me fee As always, maintenance dept is awesome!!! A special shout out to Noah. His professionalism, attention to detail and follow up-superb! Noah made me feel like his only customer, continual feedback and updates thru process. He is awesome!!! More

Awesome Service! We had an excellent experience working with Luke Chapman. He took us on a test drive and showed us all the features, even let us drive on the freeway. We had an excellent experience working with Luke Chapman. He took us on a test drive and showed us all the features, even let us drive on the freeway. We walked away with no pressure to buy and then returned a week later to purchase an RDX AWD. More

Good experience. Knowledgeable Staff We had an excellent experience from start to finish. Although taking 3 hours from start to finish, we were satisfied, although we did have to wait a We had an excellent experience from start to finish. Although taking 3 hours from start to finish, we were satisfied, although we did have to wait a while before the actual signoff. Thanks guys. More

Excellent Service Luke Chapman provided excellent service and was very helpful in finding, test driving and buying a new Acura. I would highly recommend him to other Luke Chapman provided excellent service and was very helpful in finding, test driving and buying a new Acura. I would highly recommend him to other potential car buyers, More

Oil change Mark was an amazing staff giving me the best customer service. He is good on his position as front desk helping clients. He was very patient explainin Mark was an amazing staff giving me the best customer service. He is good on his position as front desk helping clients. He was very patient explaining me every detail about the needs of my vehicle. More

solid 1st time experience overall, solid first time experience with Hopkins Acura and the service department. Noah was polite and professional and provided regular updates as t overall, solid first time experience with Hopkins Acura and the service department. Noah was polite and professional and provided regular updates as to progress and informative about the findings. I initially expected to drop off my car, and was surprised (pleasantly) to know that it could be service in a couple of hours. Piece of feedback would be improve the waiting area to make it easier for those who may be working. Adding a few tables would be good. More

straightforward easy service was straightforward to schedule. checking in and out was easy, had some additional service work that was needed, and received prompt updates via SMS a was straightforward to schedule. checking in and out was easy, had some additional service work that was needed, and received prompt updates via SMS asking for approval to do it. More