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Hopkins Acura
Redwood City, CA
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Excellent Service with Mark Conrad Mark was awesome!!! Excellent customer services. I had a fast services on my emergency services I need it whithin 2 days. Mark provided gone & beyon Mark was awesome!!! Excellent customer services. I had a fast services on my emergency services I need it whithin 2 days. Mark provided gone & beyond with my services. Thank you so much. More
Terry Clark rocks’ Personable, detail oriented, prompt. Diamond in the rough - another mechanic, can’t remember his name- even professionally put his input in when I w Personable, detail oriented, prompt. Diamond in the rough - another mechanic, can’t remember his name- even professionally put his input in when I was talking to Terri about my gas tank that was sticking out . They brain stred together and it was just nice to see they both cared about the client . More
great value excellent aeevice Terri went the extra mile to support me during the appointment. Everything was carefully explained. The updates were frequent and relevant. Would def Terri went the extra mile to support me during the appointment. Everything was carefully explained. The updates were frequent and relevant. Would definitely recommend this Acura Service Center. More
Very comprehensive service Acura Hopkins was very diligent introducing us to the new RDX and finding us our preferred model. It convinced us to buy our 4th Acura! Acura Hopkins was very diligent introducing us to the new RDX and finding us our preferred model. It convinced us to buy our 4th Acura! More
My sun screen was not repaired It was Missing one of the two black hooks that mount from the door. The sunscreen was slashed in vandalism; the window was smashed; the sunscreen mo It was Missing one of the two black hooks that mount from the door. The sunscreen was slashed in vandalism; the window was smashed; the sunscreen mount was damaged. Where was the quality control? I called Friday morning but got no reply for my voicemail. More
High milage service I am very pleased. With the service tha staff is excellent and courteous I was kept informed of status and items disvovered in need of repair Good exp I am very pleased. With the service tha staff is excellent and courteous I was kept informed of status and items disvovered in need of repair Good explanation of what and why the need to repair/replace Overall I give this dealer a 10 out of 10 A very happy customer More
Amazing experience, best prices After trying all the different acura dealers in the area, Hopkins was the best in terms that they gave me the best prices straight off, no fooling aro After trying all the different acura dealers in the area, Hopkins was the best in terms that they gave me the best prices straight off, no fooling around. Perfect service, amazing people. More
Fantastic customer service!!! Purchased my 5th Acura from them! Straight to the point. No games! More honest than most dealerships. Tracked down the exact car I wanted. Very happy Purchased my 5th Acura from them! Straight to the point. No games! More honest than most dealerships. Tracked down the exact car I wanted. Very happy with them. Will be back for sure and will recommend them! Raj and Jon Li were fabulous! Two thumbs up! More
Quality service Timely, excellent follow up. Work completed as promised. I needed to replace a tire that was damaged when I ran over a pothole and rock like substanc Timely, excellent follow up. Work completed as promised. I needed to replace a tire that was damaged when I ran over a pothole and rock like substance on the freeway. Called dealer who had right replacement, went in, and Mark got the work done in a timely fashion. More
Service review I got an excellent service from Terry for my car, he was nice and friendly and tried his best to make it a good experience. I got an excellent service from Terry for my car, he was nice and friendly and tried his best to make it a good experience. More