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Hopkins Acura

Redwood City, CA

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rated
367 Reviews

1555 El Camino Real

Redwood City, CA

94063

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Showing 367 reviews

January 24, 2019

New Key Made The service manager was helpful and considerate, they made the new key for me and had me on my way in less than an hour. More

by VELSCHOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
January 22, 2019

Excellent. Timely. Courteous. Terry Clark was fabulous. He is very knowledgeable and patient and took the time to explain everything to me. He made sure the work was done within th More

by Mike Descalso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
January 22, 2019

Honestly, the best These guys go above and beyond - they communicate with you throughout the process, take the extra steps like ordering and paying for Uber for you, and More

by WENDYANDCRAIGROSENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
January 21, 2019

Excellent Efficient, thorough, easy to interact with, friendly, clear and reasonable. Follow up was helpful and considerate. Waiting center and restrooms are More

by Lulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Please do not put my name on the internet. Initials are ok if necessary. Thank you, Terry Clark
January 21, 2019

excellent service They were very helpful with my tire. They allianed it probably and they were able to stick it back probably. I highly recommend this center. More

by bhavna0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, Terry Clark
January 20, 2019

Investigate reason for warning lights and fix the problem I was able to get a service appointment on a short term notice the staff is very knowledgeable and professional kept me informed of progress More

by BraANNEGRET.BESCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark, Kah Fai Tse
January 19, 2019

Recall fix I brought the car in for a recall fix and oil change. The staff was very helpful, efficient and pleasant. I liked receiving a text message when my ca More

by nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kah Fai Tse
January 17, 2019

Friendly and knowledgeable I walked in just to get my 2016 serviced. On my way out I noticed this Red sport looking MDX and I decided to inquire about it, next thing I know, Raj More

by PALACIOS.C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Li, Raj Khara
January 16, 2019

First Time Service Experience Had a noise with my new vehicle after only 1600 miles. Terry was able to have the vehicle evaluated promptly, parts needed to be ordered and currently More

by jems_wss
Customer Service
Recommend Dealer
Yes
Employees Worked With
Terry Clark
January 15, 2019

Great service Routine service- everyone is so friendly and thorough. Especially the greeter who facilitated everything (forgot his name but he is the best!) They More

by 1GIORGIGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conrad, Terry Clark, Kah Fai Tse
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