Hoover Toyota

Great experience with cool people Me and my family went to Hoover Toyota to buy a car. We were particularly interested in a Camry or highlander with 0% APR. before here we went to ano Me and my family went to Hoover Toyota to buy a car. We were particularly interested in a Camry or highlander with 0% APR. before here we went to another place where we didn’t like the way they were doing business with us. I don’t want to go in that detail but eventually we ended up at Hoover Toyota. The sales person, the finance guy and the one we signed documents with were very nice and kind people. They treated us in an excellent way. They were doing g whatever we want them to do to be happy and satisfied of the vehicle we buy. We were feeling that those 3 people were not just doing business with us but they were helping us out. They were trying their best to make a deal where we r happy and satisfied and they did. I would definitely recommend Hoover Toyota to everybody. More

Leah and Bob are customer service rockstars! It doesn’t get much easier than this. Drop off, super fast service, paid over the phone, car waiting. I don’t get sick very often but getting my car s It doesn’t get much easier than this. Drop off, super fast service, paid over the phone, car waiting. I don’t get sick very often but getting my car service while under the weather was a first class treat! I’ll be back! More

25,000 mile service Everything was great except I needed an air filter. Was told price would be 24.95. Told them that would be great. When I received the bill I was charg Everything was great except I needed an air filter. Was told price would be 24.95. Told them that would be great. When I received the bill I was charged an additional 20.00 for labor on that. That is ridiculous. Going forward I will change my own air filters if there is going to be a 20.00 labor charge. More

Friendly, fast service The service was fast and acceptable. The associate was very personable and polite. From a service standpoint I would give the dealership an A. I do The service was fast and acceptable. The associate was very personable and polite. From a service standpoint I would give the dealership an A. I do wish the chairs in the waiting room were more comfortable. My back was killing me when I left. More

Service Dept New service tech Ray Snow, did an excellent job. I have used Hoover for the last 11 years. Ken Mckey took care of me before he left. **** The only p New service tech Ray Snow, did an excellent job. I have used Hoover for the last 11 years. Ken Mckey took care of me before he left. **** The only problem I've had with this Toyota was on drivers side door just below glass, on Red Rock upholstery material moved around where I lay my arm and now its down to the mesh material. A Platinum Sequoia should have lasted longer. My 1794 Tundra is real leather, no problems! More

As usual, they have maintain the worst service experience The only reason I go there is because I bought a platinum service plan when I bought a new car. Every time I go there that seems to outdo their last w The only reason I go there is because I bought a platinum service plan when I bought a new car. Every time I go there that seems to outdo their last worse experience. After telling them specifically what to do and don’t do, they still seems to mess it up. It is like they don’t care. Sometimes I think they do it just to make you upset. They never respect your car. Even after talking to a supervisor. It is still happening. Thank you so much Hoover Toyota for that worst experience. Thanks again More

Hoover Toyota #1 Randy was so easy & pleasant to work with especially since this was my first ever NEW truck purchase!!! Would highly recommend Randy & Hoover Toyota!! Randy was so easy & pleasant to work with especially since this was my first ever NEW truck purchase!!! Would highly recommend Randy & Hoover Toyota!! I found just what I was looking for with easy financing!! More

Great! Great experience! Loved the atmosphere of the dealer ship. Great team of people! I would recommend to anyone looking to buy vehicle new or used! Great experience! Loved the atmosphere of the dealer ship. Great team of people! I would recommend to anyone looking to buy vehicle new or used! More

First complementary visit after purchasr The lady that helped me was so nice. She told us where everything was and even kept me updated and quick service! They even feed us lunch! The lady that helped me was so nice. She told us where everything was and even kept me updated and quick service! They even feed us lunch! More

Sexist service manager Was treated rudely by a extremely sexist service manager. So sorry he has to work on Saturday. So much for your red carpet service. I would rather dr Was treated rudely by a extremely sexist service manager. So sorry he has to work on Saturday. So much for your red carpet service. I would rather drive further then to be treated with such disrespect More