Hoover Toyota

Best Experience! We drove to Hoover from Mobile to purchase our 2019 Highlander. Harold was the easiest person to deal with & made our car experience so easy! We got t We drove to Hoover from Mobile to purchase our 2019 Highlander. Harold was the easiest person to deal with & made our car experience so easy! We got the best deal for our trade & even better on our purchase. Hoover Toyota has definitely earned our business! More

Great Service I was greeted as soon as I arrived. My service man, Shawn, kept me informed about my car while I waited. Top notch service by Shawn and Bob. I was greeted as soon as I arrived. My service man, Shawn, kept me informed about my car while I waited. Top notch service by Shawn and Bob. More

Fantastic! Friendly and courteous service staff and wait for oil change was super short!! Jonathan Dreyer is always worth waiting for- he is simply the best!! Friendly and courteous service staff and wait for oil change was super short!! Jonathan Dreyer is always worth waiting for- he is simply the best!! More

Terrible!!! On may 15 2019 I traded my 2011 Lexus es350 on an Infiniti at Hoover Toyota. Two weeks later I received notice that my Lexus payment was late, I infor On may 15 2019 I traded my 2011 Lexus es350 on an Infiniti at Hoover Toyota. Two weeks later I received notice that my Lexus payment was late, I informed my finance company I no longer had the vehicle I had traded it in at Hoover Toyota. They asked I contact them as they had not received payoff. I called and spoke with Kevin in finance and he told me they were waiting on funds that the check should be out by that Monday. On Wednesday I followed up with my finance company and still no payment. I then called Hoover Toyota spoke with Kevin again and he told me a check had been sent and would call me back with a tracking number. When he called back he said for some reason the check was still on the owners desk and ensured me it would be taken care of. Well needless to say it still had not been resolved as of June 19,2019. I visited the dealership with my two small children in hopes to speak with the owner to get this resolved. Long story short I was escorted of the premises by police and was told I could never step foot on the premises again. I never once acted any different then any normal mother with two small children but since they had still yet to pay off my Lexus and I asked for my vehicle back that I was obviously still reliable for they called the police and had me left embarrassed and still responsible for two car payments (in which is on their lot to be sold not even paid off) on June 20th the owner finally contacted me and was completely rude and ended the call with nothing being done and this has hit my credit report as a late payment!! More

Routine service Warmly greeted. Quickly met Seth, an excellent service tech. Service completed in a timely manner. Reviewed by Seth before I paid cashier. Very please Warmly greeted. Quickly met Seth, an excellent service tech. Service completed in a timely manner. Reviewed by Seth before I paid cashier. Very pleased with all More

Had truck serviced Very personable and friendly from the moment I pulled in. Talked with Matt about issues with my vehicle. I felt reassured and comfortable upon the co Very personable and friendly from the moment I pulled in. Talked with Matt about issues with my vehicle. I felt reassured and comfortable upon the completion of service. More

Service checkup I took my Toyota Rave in for a 40000 mile checkup. The service technician, Ray Snow, was very courteous and Professional. He also made me aware that s I took my Toyota Rave in for a 40000 mile checkup. The service technician, Ray Snow, was very courteous and Professional. He also made me aware that since my husband was a retired military veteran that I would receive 20 percent off my entire bill. I found the people at this dealership to be very friendly and helpful More

Service Friendly, work was completed timely, Options for additional work was provided but they were not pushy about it. I don't like that I have to add additi Friendly, work was completed timely, Options for additional work was provided but they were not pushy about it. I don't like that I have to add additional words on this review to have it accepted, therefore I will not complete reviews in the future. More

Repairs on car Great help from Jonathan.. Great service. Car runs good. Service was completed in a timely manner. Price was more than expected for the work, but prob Great help from Jonathan.. Great service. Car runs good. Service was completed in a timely manner. Price was more than expected for the work, but probably in the ball park of other repair shops. I like using Toyota parts. More

5000 mile Service Best place I have ever dealt with as far as service is involved. Friendly, efficient, fast, thorough and just easy to deal with. Great job! Best place I have ever dealt with as far as service is involved. Friendly, efficient, fast, thorough and just easy to deal with. Great job! More