
Hoover Toyota
Hoover, AL
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Great Service Provide transportation to & from work while car is being serviced Appreciate consistent staff Familiar faces - JD is one of the reason we continue to Provide transportation to & from work while car is being serviced Appreciate consistent staff Familiar faces - JD is one of the reason we continue to get service at Toyota More
Wonderful... great service! Always do an outstanding job! The person who greets you and takes down info is always warm and friendly! What more should I say, you did a great job Always do an outstanding job! The person who greets you and takes down info is always warm and friendly! What more should I say, you did a great job! More
Great experience buying a car. Our sales associate Kevin was very helpful. Found everything I wanted in my car. Very friendly service. Found a great loan for me wi buying a car. Our sales associate Kevin was very helpful. Found everything I wanted in my car. Very friendly service. Found a great loan for me with no hassle More
Exemplary Service Writer - Seth Hoover Toyota Service Department has exemplary persons greeting and working with arriving customers, especially Seth. On Monday of this week, Seth wa Hoover Toyota Service Department has exemplary persons greeting and working with arriving customers, especially Seth. On Monday of this week, Seth was my service writer. He was very thoughtful, courteous, knowledgeable and time conscious when writing up my vehicle issue. His follow-up phone call was the same way. Seth is obviously a great asset to Hoover Toyota! More
Great customer service In a world where customer service has vanished, I found it at Hoover Toyota with Lee Wideman. He was courteous, very knowledgable and very prompt in In a world where customer service has vanished, I found it at Hoover Toyota with Lee Wideman. He was courteous, very knowledgable and very prompt in his response time. I basically told him what I was looking for and the options I wanted on the Tundra and he put the deal together for me. I showed up, signed some papers and was on my way. Great experience because of Lee. More
Amazing and fast service They were quick to find us what we wanted and got it quick! We were not pushed into a vehicle we didn't want, but the EXACT one we wanted! They were quick to find us what we wanted and got it quick! We were not pushed into a vehicle we didn't want, but the EXACT one we wanted! More
Excellent Customer Service I was not sure what to expect when I pulled in to Hoover Toyota - to sum it up, I left in a new Tacoma, very happy with the customer service and atten I was not sure what to expect when I pulled in to Hoover Toyota - to sum it up, I left in a new Tacoma, very happy with the customer service and attention to detail. I am not easily impressed and can be very hard to please. Danny and Michael were both great to work with and bent over backwards to make sure every question was answered and come together to offer a very fair deal for my new truck. I had the opportunity to work with both Richard and Jason in the course of my transaction as well. Both were extremely professional and considerate of my time. Honestly, I could not be more pleased. More
Good service I would like to thank your service department I was in getting my 6 month service I had a couple if hiccups after service. When I went back with my I would like to thank your service department I was in getting my 6 month service I had a couple if hiccups after service. When I went back with my problems I was treated with respect and they took care of every thing I want to thank the service manager LARA AND JOHAATHAN DRYER AND SETH AND PAUL. I HAVE BEEN A CUSTOMER OF TOYATOFOR THELAST25YEARSand let me tell you a little story I met JOHANTHAN DRYER25 year ago when I bought my first TOYOTA HE HAS ALWAYS TAKEN GOOD CARE OF MY CAR AND HAS BEEN VERY HONEST AND I TRUSTHIM . THANKYOU ONCE AGAIN LARA JOHNATHAN AND SETH MAUREEN SIMSON More
Mechanics cheat. After 2 visits and 2 walkouts I know mechanics cheat and lie to the service managers. They bring down this dealership. I will not disclose more. Stay After 2 visits and 2 walkouts I know mechanics cheat and lie to the service managers. They bring down this dealership. I will not disclose more. Stay away until this is fixed. So far I saved over$2700 by walking away twice. More
Very bad coustomer service at service department The guy who was at front desk was very rude, I just visit to change oil for my car but when I got the car back all lights were on ( check engine, ma The guy who was at front desk was very rude, I just visit to change oil for my car but when I got the car back all lights were on ( check engine, maintains req n all lights) when I ask him to fix that he was like it was already there v dint do nothing, but after small argument he did fix that problem with bad attitude , the same problem I had twice with them both the time they fixed it unwillingli So my request to all stay away from hoover toyota More