
Hoover Toyota
Hoover, AL
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Review of service My service was done in a timely manner and I was able to wait for my service. My service advisor Ken Mackey was great as usual. He keeps you updated a My service was done in a timely manner and I was able to wait for my service. My service advisor Ken Mackey was great as usual. He keeps you updated and explains everything. More
2018 Highlander I shopped for the best price. Hoover Toyota matched the invoice price after a bit of back and forth. Eventually got $6000+ off msrp of new 2018 Highl I shopped for the best price. Hoover Toyota matched the invoice price after a bit of back and forth. Eventually got $6000+ off msrp of new 2018 Highlander Limited. More
Service I went by for the car wash they told me about when I bought my first Toyota. I was told to go to the service area to get a service ticket. It was as i I went by for the car wash they told me about when I bought my first Toyota. I was told to go to the service area to get a service ticket. It was as if I was invisible. I waited a long time. I went inside and apparently I was still invisible. Not one person acknowledged my existence. It was a total different story when I was giving them a check. I was very pleased with the buying experience. After that, not so! More
Very attentive service This was my 72 year old mom's first experience buying a car without my dad. The salesman was very attentive and patiently explained everything. This was my 72 year old mom's first experience buying a car without my dad. The salesman was very attentive and patiently explained everything. More
Excellent service and amazing experience! I just want to say that I had a great experience when I drove the new 2018 Camry with Daniel Manofsky at Hoover Toyota. He explained the benefits and I just want to say that I had a great experience when I drove the new 2018 Camry with Daniel Manofsky at Hoover Toyota. He explained the benefits and new safety features and they are awesome! More
Repeat buyer I have bought from Hoover Toyota twice. I have had nothing but positive experiences each time. The sales staff is efficient and answer every question I have bought from Hoover Toyota twice. I have had nothing but positive experiences each time. The sales staff is efficient and answer every question plainly. They are courteous, helpful and easy to deal with. I am a customer of theirs for life. More
Excellent service and customer care Everything was wonderful Professional courteous and prompt Great customer service Would reccomendto anyone Will use again Everyone encountered was ver Everything was wonderful Professional courteous and prompt Great customer service Would reccomendto anyone Will use again Everyone encountered was very nice and prompt Actully enjoyed experience More
NEED TO CORRECT HOURS FOR PARTS DEPARTMENT ON WEBSITE The website says that Parts Dept. Opens at 6 AM - it is 8:00 AM. People depend on this information and when it is incorrect it affects the customer. The website says that Parts Dept. Opens at 6 AM - it is 8:00 AM. People depend on this information and when it is incorrect it affects the customer. This is a good dealership for the most part - but they need to fix this issue. More
Great service! We were VERY pleased from beginning to end with the service we received. Haley Shirley started our process and kept us informed the entire way, We were VERY pleased from beginning to end with the service we received. Haley Shirley started our process and kept us informed the entire way, More
Buying a new car My experience buying my new car was great. Daniel Manofsky was my salesman and he was wonderful. He was very kind and personable throughout showing m My experience buying my new car was great. Daniel Manofsky was my salesman and he was wonderful. He was very kind and personable throughout showing me the car. He explained how the car worked in detail. He even called me after I bought my car to see if I had any questions. I could not have been more pleased. More