Hoover Toyota

Car service checkup We are new to Birmingham and this was our first visit for our car service. The people at Hoover Toyota were most helpful and courteous. I look forwa We are new to Birmingham and this was our first visit for our car service. The people at Hoover Toyota were most helpful and courteous. I look forward to returning. Our service employee, Darren, was most helpful to us and I hope to have his assistance in the future More

Dependable I know that Johnathan looks after me great and I can depend on him. He greats me with a smile,keeps me informed while I wait and explains my service c I know that Johnathan looks after me great and I can depend on him. He greats me with a smile,keeps me informed while I wait and explains my service completely. I have recommended Hoover Toyota to two of my friends who bought Avelons there. More

Professional services and staff Fast professional services etc tec team explained everything that was going on kept me informed very friendly clean environment easy in and out a ver Fast professional services etc tec team explained everything that was going on kept me informed very friendly clean environment easy in and out a very plesent experience I will be coming back More

Service vehicle They went to no appointments for servicing vehicles so prepare for long wait. Quality was good, but they changed settings again. They always forget to They went to no appointments for servicing vehicles so prepare for long wait. Quality was good, but they changed settings again. They always forget to return settings. They are nice and friendly employees. They are not cheap. More

Awesome Very professional and timely! Thanks for keeping my truck in tip top shape all these years! I don’t know what other praises to sing, I keep coming ba Very professional and timely! Thanks for keeping my truck in tip top shape all these years! I don’t know what other praises to sing, I keep coming back. More

Excellect service Friendy and efficient are the two words I can best describe the employees at Hoover Toyota. The service area is clean even though rennovations were b Friendy and efficient are the two words I can best describe the employees at Hoover Toyota. The service area is clean even though rennovations were being done. Although I am from Texas I feel that no matter where I am I will be able to get excellent service. After all that's what Toyota is all about! More

Easy and excellent Well worth the investment. We will definitely include the superior service in our future purchase plans. Peyton made the experience a pleasure and ma Well worth the investment. We will definitely include the superior service in our future purchase plans. Peyton made the experience a pleasure and made my wife fell very comfortable. More

Treated Like A VIP I arrived early on a Monday morning, was greater by a friendly smiling face. Dealership was cleaning and inviting. Waiting room was comfortable and co I arrived early on a Monday morning, was greater by a friendly smiling face. Dealership was cleaning and inviting. Waiting room was comfortable and completely coffee was available, it was to be my first cup of the day. I felt no restraint to have two additional cups before departing, one which was for the road because my 2024 Avalon was ready faster than I had anticipated. Mr. Mackie, my service tech explained what was done, which was exactly what I had requested. He answered all my questions that I asked to my satisfaction. I enter acted briefly with the parts department and they quickly performed the replacement of the battery in my smart key fob. I then paid my bill, gave my goodbyes to all the friendly faces and hit the trail back to my part of town. Great experience today and won't hesitate to return next time a service issue arises. More

Service Work The service department does a great job. Every time I come they are very upfront whether things recommend need to be done immediately or can wait a The service department does a great job. Every time I come they are very upfront whether things recommend need to be done immediately or can wait and whether they are a safety concern. I will buy another vehicle here in the future. More

Service department Pulled up in line waited 10 plus minutes for write up . The service was basic a tire rotation or 20000 mile check up on 2016 Camry waited almost 2 hou Pulled up in line waited 10 plus minutes for write up . The service was basic a tire rotation or 20000 mile check up on 2016 Camry waited almost 2 hours for completion, requested for car to be washed and was not washed. This should have taken less than a hour to do. Very disappointed with service department. Jonathan was super nice and friendly but this took way to long and the car wash did not happen.. More