
Hoover Toyota
Hoover, AL
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Even when your problem’s super small, Hoover Toyota is fhere I took my FJ Cruiser to the dealership to look into why my passenger window wasn’t going back up. It was after noon and Robert said to leave it with h I took my FJ Cruiser to the dealership to look into why my passenger window wasn’t going back up. It was after noon and Robert said to leave it with him until Monday because the technicians were busy. I had to get a rental car so I could get around for the weekend. The problem ended up being super small that I could have resolved (window lock button was engaged), and they were willing to help me anyway. Robert was SO great to help me with my issue, and I am grateful for what he did. More
Easy to deal with Great. Will buy my next one there. Everyone was friendly and easy Tide always with. Hope the service dept is as great! This is the 4th one I have owne Great. Will buy my next one there. Everyone was friendly and easy Tide always with. Hope the service dept is as great! This is the 4th one I have owned. More
Service Department’ I purchased my 4Runner at Hoover Toyoto. The service from the sale through all my service visits have been superb. They are always thorough, friendly I purchased my 4Runner at Hoover Toyoto. The service from the sale through all my service visits have been superb. They are always thorough, friendly,informative,approachable and professional. The visits are always very time efficient. I live in Tuscaloosa but feel the short trip to Hoover is well worth the service I receive at this Toyota Dealership More
25000 mile service Dealership recently went to a first-come-first-service system. Previously reservations were available. IMO this has a very negative impact on service. Dealership recently went to a first-come-first-service system. Previously reservations were available. IMO this has a very negative impact on service. I waited around 2 hrs for routine service. More
Easy and quick transaction We had a great experience! Our salesman was awesome and very friendly. They wasted no time and had us in and out. Will defiantly return in the futu We had a great experience! Our salesman was awesome and very friendly. They wasted no time and had us in and out. Will defiantly return in the future. More
Service We have purchased 2 different vehicles from Hoover Toyota. We have always experienced courteous and professional service when taking vehicles in for We have purchased 2 different vehicles from Hoover Toyota. We have always experienced courteous and professional service when taking vehicles in for maintenance. We have have to express our appreciation of Johnathan Dreyer each time we have taken our vehicles in for servicing. It is because of his professional and courteous treatment which keeps up returning to Hoover Toyota for service and purchases. More
Very smooth and easy purchase. The purchase went as smooth and easy as imaginable. We love the car. The staff was very friendly and worked with us. They were honest about what th The purchase went as smooth and easy as imaginable. We love the car. The staff was very friendly and worked with us. They were honest about what they could and couldn't do. Good Christian atmosphere. Our experience was great! More
Very nice place to have your car serviced!! Very nice place, comfortable. Trey greeted me immediately, and up-saled me! He was super nice!! I agreed to some of the Toyota “recommended” mainten Very nice place, comfortable. Trey greeted me immediately, and up-saled me! He was super nice!! I agreed to some of the Toyota “recommended” maintenance that I had not had and got to pay for previously!! Then low and behold they found a small leak in the expensive part!! Will have to save a while to get that repaired!! they didn’t find the leaks I get when it rains though. I forgot to mention that. Was not a super speedy checkout but the guy drove my car around fo my convenience. Overall great!!! will use again. I don’t know if prices are comparable. More
Routine Service Johnathan Dryer always takes the time to explain any issues with my Avalon. He is very courteous and helpful. The time it takes to service my car is q Johnathan Dryer always takes the time to explain any issues with my Avalon. He is very courteous and helpful. The time it takes to service my car is quick. More
Good experience I had Planned to buy a used Highlander but decided to take the great deal offered on a new one. Ray usually sells used cars and was very helpful- not I had Planned to buy a used Highlander but decided to take the great deal offered on a new one. Ray usually sells used cars and was very helpful- not pushy. I’d buy from him again and recommend him. More