Hoover Toyota

Perfect service I know the service will be complete, timely and that I will be fully advised of any issues that need attention. I could not ask for better service li I know the service will be complete, timely and that I will be fully advised of any issues that need attention. I could not ask for better service like I get from Ken Mackey and Hoover Toyota. More

Excellent customer service with skill Each maintenance visit is given with an understanding of the needs of the Toyota. The ride to & from the dealership is helpful & relaxing. Willie Each maintenance visit is given with an understanding of the needs of the Toyota. The ride to & from the dealership is helpful & relaxing. Willie is a definite asset to your dealership. Stephen in the service dept was patient & informed about my car's needs. He provided great customer service. More

Regular Services and Maintenances The front desk officials are usually welcoming and ready to handle services and maintenance properly. The only thing missing in my opinion is the body The front desk officials are usually welcoming and ready to handle services and maintenance properly. The only thing missing in my opinion is the body and paint repair at the Toyota dealership in Hoover. More

Low Pressure, Very Informative, Great Customer Service Thoroughly enjoyed my experience with Hoover Toyota! My sales associate Brian Castillo was a perfect fit. First time buying vehicle, he was very info Thoroughly enjoyed my experience with Hoover Toyota! My sales associate Brian Castillo was a perfect fit. First time buying vehicle, he was very informative, low pressure throughout my appointments, and their preowned selection is all certified. I would recommend anyone wanting to buy used or new Toyota’s or any other used make/model they have on site to visit Hoover Toyota. Ask for Brian and you won’t be disappointed! More

Great Experience Great experience with purchase of new Camry. Josh the sales rep did an amazing job getting me the lowest price without all the back and forth and had Great experience with purchase of new Camry. Josh the sales rep did an amazing job getting me the lowest price without all the back and forth and had my paperwork ready for me to sign when I came back to get car More

Easy to deal with Great. Will buy my next one there. Everyone was friendly and easy Tide always with. Hope the service dept is as great! This is the 4th one I have owne Great. Will buy my next one there. Everyone was friendly and easy Tide always with. Hope the service dept is as great! This is the 4th one I have owned. More

Service Department’ I purchased my 4Runner at Hoover Toyoto. The service from the sale through all my service visits have been superb. They are always thorough, friendly I purchased my 4Runner at Hoover Toyoto. The service from the sale through all my service visits have been superb. They are always thorough, friendly,informative,approachable and professional. The visits are always very time efficient. I live in Tuscaloosa but feel the short trip to Hoover is well worth the service I receive at this Toyota Dealership More

Even when your problem’s super small, Hoover Toyota is fhere I took my FJ Cruiser to the dealership to look into why my passenger window wasn’t going back up. It was after noon and Robert said to leave it with h I took my FJ Cruiser to the dealership to look into why my passenger window wasn’t going back up. It was after noon and Robert said to leave it with him until Monday because the technicians were busy. I had to get a rental car so I could get around for the weekend. The problem ended up being super small that I could have resolved (window lock button was engaged), and they were willing to help me anyway. Robert was SO great to help me with my issue, and I am grateful for what he did. More

25000 mile service Dealership recently went to a first-come-first-service system. Previously reservations were available. IMO this has a very negative impact on service. Dealership recently went to a first-come-first-service system. Previously reservations were available. IMO this has a very negative impact on service. I waited around 2 hrs for routine service. More

Easy and quick transaction We had a great experience! Our salesman was awesome and very friendly. They wasted no time and had us in and out. Will defiantly return in the futu We had a great experience! Our salesman was awesome and very friendly. They wasted no time and had us in and out. Will defiantly return in the future. More