Hoover Toyota
Hoover, AL
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22K service Fast, very friendly, very satisfied and will be back. Comfortable waiting. area to wait and the wait was very short. Service advisor explained the tic Fast, very friendly, very satisfied and will be back. Comfortable waiting. area to wait and the wait was very short. Service advisor explained the ticket and work performed. Very friendly personnel in service and rate them outstanding ! More
Hoover Toyota buying Review We had bought a 2006 Used Camry in 2007 here and were pleased with the car and buying experience. Had already been there several weeks ago and driven We had bought a 2006 Used Camry in 2007 here and were pleased with the car and buying experience. Had already been there several weeks ago and driven an Avalon. We drove the cars we asked to drive and the salesman suggested we drive a used Lexis which we ended up buying. No pressure to buy; no phone calls from the salesman etc. Would recommend buying here. More
Service Everyone was great service was good but you need to send out Service coupons with Oil changes and tire rotation. Again service was great. I have t Everyone was great service was good but you need to send out Service coupons with Oil changes and tire rotation. Again service was great. I have three Toyota that That goes through your service department More
Low pressure We were in the market for a used vehicle and stopped in at Hoover Toyota met William. He and the staff were friendly and helpful with our decision. Th We were in the market for a used vehicle and stopped in at Hoover Toyota met William. He and the staff were friendly and helpful with our decision. There was no pressure to purchase and they listened to our needs were able to met them Thank you William for your assistance with this purchase and we will see you again when we are ready for another vehicle More
Red tundra Heather was very helpful finding the red tundra my husband wanted! Bob in service is the best when my Camry needs service! This is the 3 rd car we hav Heather was very helpful finding the red tundra my husband wanted! Bob in service is the best when my Camry needs service! This is the 3 rd car we have bought here! More
Nice people but very overpriced I have had work done with them on multiple occasions after moving recently. Just had some a part replaced that we had done at another Toyota dealershi I have had work done with them on multiple occasions after moving recently. Just had some a part replaced that we had done at another Toyota dealership a little over a year ago. They did not honor the labor warranty (had been 14 months and was warrantied for 12), but the labor cost was more than double what it had been at the previous dealership. Not only that but it took several days for them to get the part and complete the work. They did provide rental car, which was supposed to be directly from dealership but ended up being with a third party company that I had to wait for and return car to that location instead of the dealership right down the road. I have a small child with a large, heavy car seat which made the whole thing even more difficult. They were nice people but they did not try to make any amends for these inconveniences. I will take my business elsewhere in the future. More
Service appointment My experience today was great- the gentleman that helped me was courteous, prompt and explained everything throughly. I wii definitely recommend Hoove My experience today was great- the gentleman that helped me was courteous, prompt and explained everything throughly. I wii definitely recommend Hoover Toyota to friends and family. More
Always cordial and caring. I always feel that I am receiving personal service. Everything is professional and efficient. I have one representative that handles my service. He I always feel that I am receiving personal service. Everything is professional and efficient. I have one representative that handles my service. He makes sure that all is done to my satisfaction. I have never considered going anywhere else. More
Excelllent service I am always extremely satisfied with the prompt, reliable, and friendly service rendered by Hoover Toyota staff whenever I need to service my car. It I am always extremely satisfied with the prompt, reliable, and friendly service rendered by Hoover Toyota staff whenever I need to service my car. It never fails! It is clear that everyone on this team is committed to delivering excellent service. More
Quick service department Was a bit worried since no appointment was needed, but I was in and out quickly. Waiting area is amazing , with comfy couches and great coffee. Was a bit worried since no appointment was needed, but I was in and out quickly. Waiting area is amazing , with comfy couches and great coffee. More