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Hoover Toyota
Hoover, AL
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Service Dept. VJ & her staff always do a great job on my used 4 Runner that I bought there. They rock. Just got new tires, brakes & check up. I will continue to br VJ & her staff always do a great job on my used 4 Runner that I bought there. They rock. Just got new tires, brakes & check up. I will continue to bring my vehicle to Hoover Toyota. More
Mileage maintenance Wait time can be lengthy but the service was good and appropriate. Was approached by attendant in a timely manner. Will use them again. Thanks Wait time can be lengthy but the service was good and appropriate. Was approached by attendant in a timely manner. Will use them again. Thanks More
Superb customer service From the time we pulled in til we left the customer service was excellent. Bob made us feel at home with his personality and his sensing our needs bef From the time we pulled in til we left the customer service was excellent. Bob made us feel at home with his personality and his sensing our needs before we asked. Ken explained everything in detail. We so appreciate the kindness shown to us! More
Hoover Toyota dealership I’ve always had a good experience at the Hoover Toyota Dealership.Friendly and courteous and let me know what I need for service and what I’ll need do I’ve always had a good experience at the Hoover Toyota Dealership.Friendly and courteous and let me know what I need for service and what I’ll need down the road. More
Great service This is a great dealership. Everyone is friendly and helpful. We used the courtesy shuttle to go to dinner while the truck was getting an oil change This is a great dealership. Everyone is friendly and helpful. We used the courtesy shuttle to go to dinner while the truck was getting an oil change, and they picked us up (again for free) when we were finished with dinner. It timed out perfectly with servicing being complete, and the whole experience was great. More
Fun, Friendly Buying Experience Sheldon listened to what my wife and I wanted in a new car and satisfied our needs. We are more than happy with our experience ! Sheldon listened to what my wife and I wanted in a new car and satisfied our needs. We are more than happy with our experience ! More
2018 4Runner Purchase Great people to work with. Very helpful and never tried to sell me something that I didn’t want. One thing is that could have been better is that they Great people to work with. Very helpful and never tried to sell me something that I didn’t want. One thing is that could have been better is that they need to review all the current financing deals before getting to the final hour. Great experience and buy from them again. Go see Heather and Scott! More
Up sell of unnecessary fuel injector cleaning Offered to my wife an fuel system cleaning that is not listed in the manufacture maintenance schedule, because it is not necessary but just a profit u Offered to my wife an fuel system cleaning that is not listed in the manufacture maintenance schedule, because it is not necessary but just a profit up/sell. We get this with every oil change-very annoying and some owners buy it! Car interior in the rear cargo area was not put back in place-rug messed up. Waiting area needs a board to show name of customer when their car is ready! More
great dealership and a great experience and yes we will They promised us an amount on trade in over the phone and stayed true to that when we got there. Great dealership great experience and yes we will be They promised us an amount on trade in over the phone and stayed true to that when we got there. Great dealership great experience and yes we will be back!! We work with Josh Lee and Matt More
Great I was impressed with the service and the length of time spent waiting. In the past my wait was horrible, I am happy to see the change. I was impressed with the service and the length of time spent waiting. In the past my wait was horrible, I am happy to see the change. More