Hoover Toyota
Hoover, AL
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Service experience Helpful and more important than cost is honesty. Being able to trust the work is done correctly and in a timely manner is very much appreciated. Helpful and more important than cost is honesty. Being able to trust the work is done correctly and in a timely manner is very much appreciated. More
Great Experience We had a great experience at Hoover Toyota. Our Sales Consultant David worked with us to find the best solution for our needs. There was no pressure We had a great experience at Hoover Toyota. Our Sales Consultant David worked with us to find the best solution for our needs. There was no pressure to purchase a vehicle or rush out decision at any point in the process. We were very happy with the process from beginning to end! More
Super friendly and efficient!! Everyone was very attentive and super friendly. I went in late afternoon and they were happy to take care of my maintenance without an appointment. Qu Everyone was very attentive and super friendly. I went in late afternoon and they were happy to take care of my maintenance without an appointment. Quickest service trip I’ve ever experienced at Hoover Toyota! More
Great car buying experience at Hoover Toyota! We had a wonderful experience purchasing a used 4Runner from Hoover Toyota. Stephen Ranelli and Ray Snow were a pleasure to work with and were very ac We had a wonderful experience purchasing a used 4Runner from Hoover Toyota. Stephen Ranelli and Ray Snow were a pleasure to work with and were very accommodating. It was a very non- stressful car buying experience.Every employee we encountered were friendly. and attentive. We will definitely purchase from Hoover Toyota again in the future! More
Best Car Shopping Experience This was by far the best car shopping experience I have ever had. Everybody was extremely friendly and was able to obtain any information that I neede This was by far the best car shopping experience I have ever had. Everybody was extremely friendly and was able to obtain any information that I needed. They had one of the only 4Runner TRD xxxxxxin the state and we’re very competitive in pricing. More
Came in for an estimate Thursday afternoon I was told to bring my car in early Saturday morning and they would get me right in. I arrived between 7:30-8:00. I came in to have Thursday afternoon I was told to bring my car in early Saturday morning and they would get me right in. I arrived between 7:30-8:00. I came in to have my car looked at after running over a hard object on the highway. I was there to get an estimate of the damages. I was there for 5 hrs. ! During those 5 hrs I was not updated on the progress of my car until I asked for the status. First time I was told they were doing there best ( this was after 3 hours). I asked again later and the person I asked did not return for quite awhile only to tell me that they were waiting on the foreman to come in. This is not the type of service I expect from Toyota. I should have been updated on the progress without me having to inquire.. . Had I known it was going to take 5 hours, I would have arranged for someone to pick me up. Communication should be priority in the service department. I did not experience that today. More
Great service It's great to finally find a dealership that seems to care about its customers. I have been very impressed with this dealership so far. It's great to finally find a dealership that seems to care about its customers. I have been very impressed with this dealership so far. More
Awesome experience! Danny was great!! We showed up late on a rainy cold night and he came out and offered his umbrella and helped us navigate through all options to buy a Danny was great!! We showed up late on a rainy cold night and he came out and offered his umbrella and helped us navigate through all options to buy a new Tacoma. We couldn’t have asked for a smoother experience from interacting with him. We really felt like he had our best interest and was educating us throughout the process. More
Sales performance Excellent in every way. Randy Lyon is a 5 star salesman. Six if you provided 6 stars. This is the Third car purchased from this dealership. 2008 Cam Excellent in every way. Randy Lyon is a 5 star salesman. Six if you provided 6 stars. This is the Third car purchased from this dealership. 2008 Camry, 2011 Avalon, 2014 Camry 2014 Avalon and today a 2019 Avalon. Also have always gotten excellent service dept. More
Evaluation of the Hoover Toyota Dealership Everyone was very professional, knowledgeable, and friendly. The wait time was reasonable and the waiting area was comfortable. I would certainly reco Everyone was very professional, knowledgeable, and friendly. The wait time was reasonable and the waiting area was comfortable. I would certainly recommend this dealership with no reservations. More