Hoover Toyota
Hoover, AL
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Quick diagnosis, timely repair. Price was high. Quick diagnosis, time repair, however, the walk out the door price was $175.55 higher than the estimate. I realize that the estimate is nothing more Quick diagnosis, time repair, however, the walk out the door price was $175.55 higher than the estimate. I realize that the estimate is nothing more than an estimate, but a difference of $175.55 is extreme. More
Oil change Service was good this time it was just 90 min but the price is to high. The person was nice and I will come back but like I said the price was to high Service was good this time it was just 90 min but the price is to high. The person was nice and I will come back but like I said the price was to high More
Great experience! After seeing a car online that we were interested in, we inquired online and received a phone call as soon as the dealership opened. We were given a q After seeing a car online that we were interested in, we inquired online and received a phone call as soon as the dealership opened. We were given a quote and were happy with what we heard. We arrived at the dealership and were happy working with Herman Walker. More
Service experience Helpful and more important than cost is honesty. Being able to trust the work is done correctly and in a timely manner is very much appreciated. Helpful and more important than cost is honesty. Being able to trust the work is done correctly and in a timely manner is very much appreciated. More
Great Experience We had a great experience at Hoover Toyota. Our Sales Consultant David worked with us to find the best solution for our needs. There was no pressure We had a great experience at Hoover Toyota. Our Sales Consultant David worked with us to find the best solution for our needs. There was no pressure to purchase a vehicle or rush out decision at any point in the process. We were very happy with the process from beginning to end! More
Super friendly and efficient!! Everyone was very attentive and super friendly. I went in late afternoon and they were happy to take care of my maintenance without an appointment. Qu Everyone was very attentive and super friendly. I went in late afternoon and they were happy to take care of my maintenance without an appointment. Quickest service trip I’ve ever experienced at Hoover Toyota! More
Great car buying experience at Hoover Toyota! We had a wonderful experience purchasing a used 4Runner from Hoover Toyota. Stephen Ranelli and Ray Snow were a pleasure to work with and were very ac We had a wonderful experience purchasing a used 4Runner from Hoover Toyota. Stephen Ranelli and Ray Snow were a pleasure to work with and were very accommodating. It was a very non- stressful car buying experience.Every employee we encountered were friendly. and attentive. We will definitely purchase from Hoover Toyota again in the future! More
Best Car Shopping Experience This was by far the best car shopping experience I have ever had. Everybody was extremely friendly and was able to obtain any information that I neede This was by far the best car shopping experience I have ever had. Everybody was extremely friendly and was able to obtain any information that I needed. They had one of the only 4Runner TRD xxxxxxin the state and we’re very competitive in pricing. More
Came in for an estimate Thursday afternoon I was told to bring my car in early Saturday morning and they would get me right in. I arrived between 7:30-8:00. I came in to have Thursday afternoon I was told to bring my car in early Saturday morning and they would get me right in. I arrived between 7:30-8:00. I came in to have my car looked at after running over a hard object on the highway. I was there to get an estimate of the damages. I was there for 5 hrs. ! During those 5 hrs I was not updated on the progress of my car until I asked for the status. First time I was told they were doing there best ( this was after 3 hours). I asked again later and the person I asked did not return for quite awhile only to tell me that they were waiting on the foreman to come in. This is not the type of service I expect from Toyota. I should have been updated on the progress without me having to inquire.. . Had I known it was going to take 5 hours, I would have arranged for someone to pick me up. Communication should be priority in the service department. I did not experience that today. More
Great service It's great to finally find a dealership that seems to care about its customers. I have been very impressed with this dealership so far. It's great to finally find a dealership that seems to care about its customers. I have been very impressed with this dealership so far. More