Hoover Toyota

2nd Great experience with Hoover toyota We recently purchased our 2nd new vehicle in 6 months from Hoover Toyota. Totally satisfied with Steve Moore and how easy it was to purchase from him We recently purchased our 2nd new vehicle in 6 months from Hoover Toyota. Totally satisfied with Steve Moore and how easy it was to purchase from him. I received a fair,competitive price upfront without all the haggling that I hate. It was a completely different experience than what I experienced at serra Toyota during my shopping process. Thank you again Steve and Hoover Toyota for a pleasant experience with my 4runner and my wife's sienna! More

Great deal backed with great service! Herman helped immensely in selecting the right options on my Tacoma. And Tony was very knowledgeable and helpful regarding financing and extended warr Herman helped immensely in selecting the right options on my Tacoma. And Tony was very knowledgeable and helpful regarding financing and extended warranty options. I am very pleased with my buying experience! More

Every encounter influences the next choice Service guy was less than professional and lack care to notify my son once a sumple oil change was performed. My son told the advisor he would be wait Service guy was less than professional and lack care to notify my son once a sumple oil change was performed. My son told the advisor he would be waiting in the wait area and he never reached out to collect auto. Big thanks to Bob L tracking his car and confirmation that was actually his advisor after he said he wasnt. 1 hour estimate resulted in a 2.5 hour wait. Who k ows how long if My son didnt get Bob involved. In the old days the appointment process could have avoided this problem. More

Battery change Jonathan Dreyer is always great to work with. He is very professional and goes the extra mile to get me in and out. I plan to keep using Hoover Toyota Jonathan Dreyer is always great to work with. He is very professional and goes the extra mile to get me in and out. I plan to keep using Hoover Toyota. More

Top Notch! I came on a Saturday morning for the first oil maintenance on my 2018 Camry XSE. I was really surprised to see how busy the service department was at I came on a Saturday morning for the first oil maintenance on my 2018 Camry XSE. I was really surprised to see how busy the service department was at 6:30 a.m., but this place runs like a top! I was in and out in half the time I expected to wait. Payton was very friendly and really made the experience a total breeze! I can’t say enough good things about this dealership and it’s service department! More

Friendly Staff Even though the car needed expenses repairs, the auto technician explained the needed repairs and listened to my concerns. The whole staff made sure m Even though the car needed expenses repairs, the auto technician explained the needed repairs and listened to my concerns. The whole staff made sure my situation was being handled and asked if I needed anything. More

Initially refused service then recalled unhappily I was initially refused service because the manager did not read the paperwork correctly. Once the recalls were performed my truck is returned squatti I was initially refused service because the manager did not read the paperwork correctly. Once the recalls were performed my truck is returned squatting in the rear lower than it started the service manager lady was unhappy of my questioning of the inspection. Will never buy a vehicle or return for service again and will recommend to other not to go there. More

Was an easy and pleasurable experience Easy to work with and listened to my desires and didn’t feel any pressure while I thought through the process. They were able to find the right combin Easy to work with and listened to my desires and didn’t feel any pressure while I thought through the process. They were able to find the right combination of lowering the price of the vehicle as well as the interest rate. More

Excellent Customer service I have used this dealership in the past for services on my vehicle, and I will continue to use Hoover Toyota whenever I am in town and need service. I have used this dealership in the past for services on my vehicle, and I will continue to use Hoover Toyota whenever I am in town and need service. Robert was my CS Rep, and his attention to detail made the visit even better. The waiting area nice and big, makes waiting for service seem comfortable. Highly recommend if you are in need of service. More

Excellent experience. Had no issues, Matthew was very straight forward and did not do any of the "sales games" other dealers play. Such as not showing the customer the pric Had no issues, Matthew was very straight forward and did not do any of the "sales games" other dealers play. Such as not showing the customer the price of the vehicle and just asking what you want to pay a month. More