Hoover Toyota
Hoover, AL
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Battery change Jonathan Dreyer is always great to work with. He is very professional and goes the extra mile to get me in and out. I plan to keep using Hoover Toyota Jonathan Dreyer is always great to work with. He is very professional and goes the extra mile to get me in and out. I plan to keep using Hoover Toyota. More
Top Notch! I came on a Saturday morning for the first oil maintenance on my 2018 Camry XSE. I was really surprised to see how busy the service department was at I came on a Saturday morning for the first oil maintenance on my 2018 Camry XSE. I was really surprised to see how busy the service department was at 6:30 a.m., but this place runs like a top! I was in and out in half the time I expected to wait. Payton was very friendly and really made the experience a total breeze! I can’t say enough good things about this dealership and it’s service department! More
Friendly Staff Even though the car needed expenses repairs, the auto technician explained the needed repairs and listened to my concerns. The whole staff made sure m Even though the car needed expenses repairs, the auto technician explained the needed repairs and listened to my concerns. The whole staff made sure my situation was being handled and asked if I needed anything. More
Initially refused service then recalled unhappily I was initially refused service because the manager did not read the paperwork correctly. Once the recalls were performed my truck is returned squatti I was initially refused service because the manager did not read the paperwork correctly. Once the recalls were performed my truck is returned squatting in the rear lower than it started the service manager lady was unhappy of my questioning of the inspection. Will never buy a vehicle or return for service again and will recommend to other not to go there. More
Was an easy and pleasurable experience Easy to work with and listened to my desires and didn’t feel any pressure while I thought through the process. They were able to find the right combin Easy to work with and listened to my desires and didn’t feel any pressure while I thought through the process. They were able to find the right combination of lowering the price of the vehicle as well as the interest rate. More
Excellent Customer service I have used this dealership in the past for services on my vehicle, and I will continue to use Hoover Toyota whenever I am in town and need service. I have used this dealership in the past for services on my vehicle, and I will continue to use Hoover Toyota whenever I am in town and need service. Robert was my CS Rep, and his attention to detail made the visit even better. The waiting area nice and big, makes waiting for service seem comfortable. Highly recommend if you are in need of service. More
Excellent experience. Had no issues, Matthew was very straight forward and did not do any of the "sales games" other dealers play. Such as not showing the customer the pric Had no issues, Matthew was very straight forward and did not do any of the "sales games" other dealers play. Such as not showing the customer the price of the vehicle and just asking what you want to pay a month. More
Great service by Jonathan Dyer, my service representative. Jonathan goes that “extra mile” to make sure you are completely satisfied and understand the cost and the service given! He is the reason I go to Hoo Jonathan goes that “extra mile” to make sure you are completely satisfied and understand the cost and the service given! He is the reason I go to Hoover Toyota! More
Toyota Tacoma Service - Brakes Overall, a great experience at Hoover Toyota with a brake job for my Tacoma. The team was friendly, fast, and efficient. While the price might be a Overall, a great experience at Hoover Toyota with a brake job for my Tacoma. The team was friendly, fast, and efficient. While the price might be a little higher than other places, the work can be trusted. I really thought I needed both my front and back brakes replaced, but the service team informed me that was not needed. I would definitely use them again! More
Hi tech Toyota Dealership is always busy, if your going here for service go early. Service is good service writers greet you with a smile and take care of the custom Dealership is always busy, if your going here for service go early. Service is good service writers greet you with a smile and take care of the customer. Prices are a bit high, but repair work is great! More