Hoover Toyota
Hoover, AL
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Service I had a great experience with the service department at Hoover Toyota. I arrived at 6:45 AM and they took me right in. They were very professional and I had a great experience with the service department at Hoover Toyota. I arrived at 6:45 AM and they took me right in. They were very professional and agreed to inform me before any work was preformed , if they found any problems. I would be glad to recommend them and will be going back for service to my vehicle. More
Great experience Starting searching online around 6 am on a Saturday morning and sent a request for the one I was interested in. Shortly after 9:00 am, Josh contacted Starting searching online around 6 am on a Saturday morning and sent a request for the one I was interested in. Shortly after 9:00 am, Josh contacted me and we agreed on an appointment time later that day. When we arrived we were promptly greeted and Josh already had the vehicle out and ready to look at. Starting from my arrival at deanship and closing the deal, everything exceeded my expectations. This is my second purchase from this deanship and both times was great experience. More
nee Car buying made essy Everyone was very welcoming and friendly . There was no pressure to purchase wanted to make sure they found you the right car . From financing to a Everyone was very welcoming and friendly . There was no pressure to purchase wanted to make sure they found you the right car . From financing to additional warranty options you were given lots choices More
Exellene Dealership to purchase a car long distance I live in Milwaukee, Wis. and saw the car on the internet. Steve was fantastic to work with. The sale, service and shipping were excellent. I live in Milwaukee, Wis. and saw the car on the internet. Steve was fantastic to work with. The sale, service and shipping were excellent. More
Fast and courteous service I always have a good experience when I get my service. It is fast and everyone is always friendly. I would recommend this service center. I always have a good experience when I get my service. It is fast and everyone is always friendly. I would recommend this service center. More
Great customer service Had always gotten my car serviced where I purchased it but I have recently relocated to Birmingham. I needed to establish a relationship with another Had always gotten my car serviced where I purchased it but I have recently relocated to Birmingham. I needed to establish a relationship with another Toyota dealership/service department. Ray met me as I got out of my car. He answered all my questions and even checked on me in the waiting area. Ray made me feel very comfortable and I will be sure to ask for Ray Snow every time my care needs to be serviced. Thank you More
Fast ; Excellent Customer Service No surprises at the time of closing the deal; no push to purchase any additional packages. Quick; I will keep coming back for my next Toyota. No surprises at the time of closing the deal; no push to purchase any additional packages. Quick; I will keep coming back for my next Toyota. More
Radiator replacement Mitchell did a excellent job handling request, contacting warranty company and keeping me informed. Replacement was handled quickly and efficiently Mitchell did a excellent job handling request, contacting warranty company and keeping me informed. Replacement was handled quickly and efficiently I did not have to wait long when picking up truck as Mitchell had to closeout work order with warranty company More
Great service It was my first time using this dealership and I’ll definitely be using them for all my future car services. Everyone was very friendly and I felt lik It was my first time using this dealership and I’ll definitely be using them for all my future car services. Everyone was very friendly and I felt like I was “taken care of” vs just being a number. More
Very expensive The work was done well and expedited in a timely fashion however the initial recommendation was over $5000! So, we had to choose the essentials and it The work was done well and expedited in a timely fashion however the initial recommendation was over $5000! So, we had to choose the essentials and it still cost over $700. Dealerships just charge a whole lot! More