Hoover Toyota

Not at all satisfied with this dealership. Took to get service done on my Toyota Corolla after waiting 2 hours for it to be done and getting my vehicle back I noticed that both of my personali Took to get service done on my Toyota Corolla after waiting 2 hours for it to be done and getting my vehicle back I noticed that both of my personalized floor mats in my vehicle were gone!!!!! There’s absolutely no reason why anything in the vehicle should be touched and if it is necessary I should be informed and above all my things should be put back just the way I brought my vehicle in. More

Please whatever you do, do not put a deposit down on a car or truck. I put down a $1,000 deposit which is high for a 16K used older car, because i was sure i was going to buy this vehicle. Well unfortunat car or truck. I put down a $1,000 deposit which is high for a 16K used older car, because i was sure i was going to buy this vehicle. Well unfortunately i had a huge repair bill that came up on my home. it was Thousands of $$. I figured since this had happened they would give my deposit back seeing i could not afford to buy the car anymore. They would not... I called and left a voicemail and never heard back from that person. Now I am in even more financial despair. I would have liked to think the dealer would have helped me out, since they are here to serve the community and their customers. I feel like that would have been the right thing to do. Any way i think this speaks volumes to their core character. Please find another dealer. More

We are so pleased with our experience at Hoover Toyota that for the very first time we are willing to leave a review on a company website. From the first day of working with Jeremy Rhodes we knew he was that for the very first time we are willing to leave a review on a company website. From the first day of working with Jeremy Rhodes we knew he was an exceptional sales representative. We worked with Jeremy for over 3 weeks and he gathered so much information to provide us to help us gather more information on the cars we were considering. Jeremy treated us with such respect, kindness and honesty. Jeremy went above and beyond to accommodate our busy schedules to help us test drive cars. Jeremy knows the vehicles and answered all of our questions with honesty. He is straightforward and extremely diligent. His followthrough is quick and thorough. He is extremely professional and a delight to be with during the car search process. The car was delivered to us in beautiful freshly cleaned condition. We highly recommend Hoover Toyota. The professionalism from the moment you walk in the door until you complete the delivery process is stellar! More

I have bought three vehicles here and still drive my 2009 Tacoma. On Saturday, I brought it in for service, just as I have regularly done for fifteen years (275,000 miles). After waiting at my truck for fiv Tacoma. On Saturday, I brought it in for service, just as I have regularly done for fifteen years (275,000 miles). After waiting at my truck for five minutes, being totally ignored, I was approached by an employee (wearing no identification) who asked if I had an appointment. No appointment has been necessary for 15 years. I said I didn’t. After learning that I needed service the guy told me they maybe could get it done but it would be at least four to five hours. He delivered that message in a tone that left no doubt that he couldn’t care less. I am going to buy a new truck this spring but Hoover Toyota doesn’t want my business. More

Service department sucks was told must have appointment and leave vehicle McKinnon said come on and leave vehicle McKinnon said come on More

Be careful dealing with this dealership. My mom went there and bought a rav 4 new.. with an 850 credit score they stuck her with a 9.47 APR. When other dealerships are selling cars at 0% to My mom went there and bought a rav 4 new.. with an 850 credit score they stuck her with a 9.47 APR. When other dealerships are selling cars at 0% to 3.5%. Just be careful when their salesman can’t provide interest rates or payment information until you’re in finance dept and they tell you that’s the going interest rate due to economy! More

David and Payton were thorough and patient with answering my questions and finding me the vehicle I was looking for and within my budget. They worked with me over a year to find the right vehicle for me. Rea my questions and finding me the vehicle I was looking for and within my budget. They worked with me over a year to find the right vehicle for me. Really appreciate their patience for answering all my queries as this was my first new car purchase. Thanks David and Payton!!!! More

Working with Curtis was a dream. I told him what I wanted and he got me in my dream truck without breaking my bank. I will be recommending him to everyone I know from now on. I told him what I wanted and he got me in my dream truck without breaking my bank. I will be recommending him to everyone I know from now on. More

I would recommend David Riggleman and Hoover Toyota to anyone looking for a new vehicle. David went out of his way to help me. Was very straightforward and honest. I would buy from him and Hoover again. O anyone looking for a new vehicle. David went out of his way to help me. Was very straightforward and honest. I would buy from him and Hoover again. Order those coffee mugs David!! :) :) More

If you shop at Hoover Toyota, ask for Jack Bernstein! He did an amazing job assisting us in purchasing a new Venza...and believe me, he worked hard for us! He helped us through every step of the proces He did an amazing job assisting us in purchasing a new Venza...and believe me, he worked hard for us! He helped us through every step of the process with a smile on his face and such a calm demeanor. We were so grateful to have him as our sales agent! More