Hoover Toyota
Hoover, AL
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Great customer service and very helpful staff Hoover Toyota has excellent customer service and answered all my questions. Tawana is awesome and treated My daughter and I like family. The Honda Civ Hoover Toyota has excellent customer service and answered all my questions. Tawana is awesome and treated My daughter and I like family. The Honda Civic was priced fairly and we are very pleased. Highly recommend! More
Service Department Great service experience, very friendly, and knowledgeable. This dealership is very clean and well maintained. The waiting area is very nice, you have Great service experience, very friendly, and knowledgeable. This dealership is very clean and well maintained. The waiting area is very nice, you have access to WiFi and refreshments. Five star ?????????? More
Oil change Very busy when I arrived but the service was great !! The waiting area was first class and made waiting seem not so long. People were extremely friend Very busy when I arrived but the service was great !! The waiting area was first class and made waiting seem not so long. People were extremely friendly!! More
Jonathan dryer Straight forward friendly honest service rep. I have been associated with him for many many years . Work is done in reasonable time . Explain everythi Straight forward friendly honest service rep. I have been associated with him for many many years . Work is done in reasonable time . Explain everything before getting consent to do the work. More
Service Took my Camry in for it's schedule service and as always i am never disappointed with the service department and the staff. Jonathan DePue my service Took my Camry in for it's schedule service and as always i am never disappointed with the service department and the staff. Jonathan DePue my service Advisor did an EXCELLENT job of keeping me informed and making sure i knew what services were going to be due and the next service appointment.. More
Lack of Organization There is a great need of cohesion between the customer and the service representative. My 2017 Toyota Tacoma had already been serviced, yet no one not There is a great need of cohesion between the customer and the service representative. My 2017 Toyota Tacoma had already been serviced, yet no one notified me that my truck was ready. I had to hunt down my service representative, so he could get my paperwork to the cashier. Consequently, I sat in the waiting area for nearly an hour while my truck was ready. More
service Very helpful with purchase and installation. Prompt. Good information about potential recall. Parts mgr. and service installation mgr were both very h Very helpful with purchase and installation. Prompt. Good information about potential recall. Parts mgr. and service installation mgr were both very helpful. Quick in and out. More
Service I had a great experience with the service department at Hoover Toyota. I arrived at 6:45 AM and they took me right in. They were very professional and I had a great experience with the service department at Hoover Toyota. I arrived at 6:45 AM and they took me right in. They were very professional and agreed to inform me before any work was preformed , if they found any problems. I would be glad to recommend them and will be going back for service to my vehicle. More
Great experience Starting searching online around 6 am on a Saturday morning and sent a request for the one I was interested in. Shortly after 9:00 am, Josh contacted Starting searching online around 6 am on a Saturday morning and sent a request for the one I was interested in. Shortly after 9:00 am, Josh contacted me and we agreed on an appointment time later that day. When we arrived we were promptly greeted and Josh already had the vehicle out and ready to look at. Starting from my arrival at deanship and closing the deal, everything exceeded my expectations. This is my second purchase from this deanship and both times was great experience. More
nee Car buying made essy Everyone was very welcoming and friendly . There was no pressure to purchase wanted to make sure they found you the right car . From financing to a Everyone was very welcoming and friendly . There was no pressure to purchase wanted to make sure they found you the right car . From financing to additional warranty options you were given lots choices More