Hoover Toyota
Hoover, AL
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Top Notch service I’ve been buying from Hoover Toyota for many years. This review, however, is based on the Service Department. Went in this afternoon for 10K service I’ve been buying from Hoover Toyota for many years. This review, however, is based on the Service Department. Went in this afternoon for 10K service—Top Notch as usual. In and out quickly—courteous and helpful. More
Ridiculous wait time Went in for a basic service oil change and tire rotation. They did find a nail in my tire which I told the service advisor to pull, and if leaking pa Went in for a basic service oil change and tire rotation. They did find a nail in my tire which I told the service advisor to pull, and if leaking patch. Three hours and 15 minutes later I am finally leaving. I asked where my vehicle was parked, and they could not tell me. I found my vehicle on the far end of the parking lot. More
Oil change Great service, friendly people! They where very helpful and attentive. We have used them in the past and will continue to use them. Very helpful. Great service, friendly people! They where very helpful and attentive. We have used them in the past and will continue to use them. Very helpful. More
Expensive Very courteous. Professional. But expensive. Guess you get what you pay for.Have always gotten top notch work from Hoover Toyota service department. Very courteous. Professional. But expensive. Guess you get what you pay for.Have always gotten top notch work from Hoover Toyota service department. Nice waiting room. More
Smooth All involved were very professional and helpful , Ray and the lady in tge car rental were very nice and easy to work with, thanks for your help All involved were very professional and helpful , Ray and the lady in tge car rental were very nice and easy to work with, thanks for your help More
Hoover Toyota Service Today Janathan Dreyer took care of my problem with my 2007 Toyota Avalon Limited. He understood how hard I work to keep this car in the best shape possible. Janathan Dreyer took care of my problem with my 2007 Toyota Avalon Limited. He understood how hard I work to keep this car in the best shape possible. He took care of my reason for bringing my car in. He also gave me some extra info regarding the Toyota key. I received extraordinary service! More
Great folks, great service after sale! Great people and great service even after the sale !! I have bought three vehicles there and I’ve always had a great experience with zero complaints! Great people and great service even after the sale !! I have bought three vehicles there and I’ve always had a great experience with zero complaints! More
Great service Hoover Toyota has always provided great service and today was no different. Service was prompt and everyone was friendly. Checking out was easy a Hoover Toyota has always provided great service and today was no different. Service was prompt and everyone was friendly. Checking out was easy and quick. More
Overall bad exoerience Every time i go here it takes forever, especially since they went to walk in only. Clanton is so much better. They fixed my tire with nail in it and i Every time i go here it takes forever, especially since they went to walk in only. Clanton is so much better. They fixed my tire with nail in it and it took an hour and a half. Then when truck was ready they had forgotten to put air in my tire. It had 14 psi in it and was nearly flat. And it took them 15 minutes to come back from putting air in it. Overall disorganize service department. I had come here r to buy a truck initially but decided against it after also dealing with poor salespeople the two times I came in to look st vehicles. Also there is some type of white film around edge of my rim. More
Maintaince My vehicle was checked into the service department quickly and I was notified as soon as my vehicle was ready. Check out was easy and my car was read My vehicle was checked into the service department quickly and I was notified as soon as my vehicle was ready. Check out was easy and my car was ready in an hour. More