Hoover Toyota

Friendly and helpful. Mr Walker made this car buying experience much less stressful and was eager to answer questions and help find the vehicle I wanted. He was available b Mr Walker made this car buying experience much less stressful and was eager to answer questions and help find the vehicle I wanted. He was available by phone, email, or in person to help me with the information I needed to make my purchase. More

Service center Was lied to about free oil change got charged 85 when I was told had free oil changes manager acted like he could have cared less Was lied to about free oil change got charged 85 when I was told had free oil changes manager acted like he could have cared less More

Open At 6 AM!!!! The service was performed in a timely manner. Payton was very efficient checking me in at 6am, she is also friendly and very knowledgeable about servi The service was performed in a timely manner. Payton was very efficient checking me in at 6am, she is also friendly and very knowledgeable about service work. I was very surprised to see a full service group ready to care for the many customers so early in the morning. That commitment to the customer is why this dealer stands out above the others!!!! More

Great service Hoover Toyota service team are great!! Seth met us at the service bay and was very cordial and attentive. They arranged a shuttle for us to an appoin Hoover Toyota service team are great!! Seth met us at the service bay and was very cordial and attentive. They arranged a shuttle for us to an appointment and picked us up. That is a very nice service. They are the best !!! More

Great service and comfortable atmosphere Very friendly staff. And informative also like the free lunch and coffee offered. Everyone was very friendly and gave you options on what you wanted s Very friendly staff. And informative also like the free lunch and coffee offered. Everyone was very friendly and gave you options on what you wanted serviced,they worked with you and didn’t force you into anything like some other places. More

Exceptional Since owning my Toyota.... this was the fastest service I have ever received. My advisor John was very friendly and informative from the time I arrive Since owning my Toyota.... this was the fastest service I have ever received. My advisor John was very friendly and informative from the time I arrived through the time I picked up my vehicle. The complimentary weekend shuttle was also a plus. I was very pleased! 👍🏾 These other Toyota dealerships in the metro area should take notes. I definitely will be back. More

Replaced oil plug & seal and didn't charge me. Great service Great service and great people. I always have my car serviced there. The service is quick and easy. The waiting area is very comfortable and well equi Great service and great people. I always have my car serviced there. The service is quick and easy. The waiting area is very comfortable and well equipped.' More

Top Notch service I’ve been buying from Hoover Toyota for many years. This review, however, is based on the Service Department. Went in this afternoon for 10K service I’ve been buying from Hoover Toyota for many years. This review, however, is based on the Service Department. Went in this afternoon for 10K service—Top Notch as usual. In and out quickly—courteous and helpful. More

Ridiculous wait time Went in for a basic service oil change and tire rotation. They did find a nail in my tire which I told the service advisor to pull, and if leaking pa Went in for a basic service oil change and tire rotation. They did find a nail in my tire which I told the service advisor to pull, and if leaking patch. Three hours and 15 minutes later I am finally leaving. I asked where my vehicle was parked, and they could not tell me. I found my vehicle on the far end of the parking lot. More

Expensive Very courteous. Professional. But expensive. Guess you get what you pay for.Have always gotten top notch work from Hoover Toyota service department. Very courteous. Professional. But expensive. Guess you get what you pay for.Have always gotten top notch work from Hoover Toyota service department. Nice waiting room. More