Hoover Toyota
Hoover, AL
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Hoover Toyota Highlander purchase Heather was great. Gave us a very fair deal with no pressure and very straightforward . Probably the.best car buying experience we’ve ever had Heather was great. Gave us a very fair deal with no pressure and very straightforward . Probably the.best car buying experience we’ve ever had More
Good experience overall Dealt with Terry Poling as our sales contact and had a very favorable buying experience. Did the usual negotiating but nothing that was a deal breake Dealt with Terry Poling as our sales contact and had a very favorable buying experience. Did the usual negotiating but nothing that was a deal breaker. Dealer vechicle selection was excellent. More
Service My car had to be towed in for a diagnosis. Peyton saw to it that our car was checked out quickly and advised the issue promptly. I was very happy with My car had to be towed in for a diagnosis. Peyton saw to it that our car was checked out quickly and advised the issue promptly. I was very happy with their prompt service. Peyton was friendly and helpful. More
Listened to me. Listened to my requests, performed 20,000 mile check up and addressed other requests such as wipers, reinstalling my messaging program. Worked quickly Listened to my requests, performed 20,000 mile check up and addressed other requests such as wipers, reinstalling my messaging program. Worked quickly so that I was there less than an hour. Very friendly. More
Great experience! Alex at Hoover Toyota was extremely helpful, friendly and efficient in assisting us. All of the other workers were also very friendly. Highly recomm Alex at Hoover Toyota was extremely helpful, friendly and efficient in assisting us. All of the other workers were also very friendly. Highly recommend this place to the buy a vehicle! More
Oil change tire rotation My service provider was nice and informed me of what had or needed to be done.the man that brought my car to me was also very nice. My service provider was nice and informed me of what had or needed to be done.the man that brought my car to me was also very nice. More
Easy buying experience Harold Maclean was patient and gathered information on the vehicle I wanted (color and trim). We test drove 2 vehicles and I determined the one I wa Harold Maclean was patient and gathered information on the vehicle I wanted (color and trim). We test drove 2 vehicles and I determined the one I wanted. I was given a fair trade in price and my new Highlander price was agreeable. There was no pressure sale and everyone I came in contact with was courteous and helpful. I can recommend this dealership since my experience was good. More
Amazing experience I am not one to buy new vehicles, but my experience working with Hoover Toyota made me appreciate true customer service in action. I built my vehicle I am not one to buy new vehicles, but my experience working with Hoover Toyota made me appreciate true customer service in action. I built my vehicle and naturally there was nothing at the dealership that had everything I wanted. Hoover Toyota immediately started searching and found one in the whole Southeast that matched want I needed. Since I had a road trip planned for Easter weekend they worked their magic and had my vehicle to me four days earlier than expected. This could only have happened with the excellent teamwork from Hoover Toyota! Now I have a beautiful new 2019 RAV4 Limited, Red Flare Pearl with nutmeg interior! Love it and love Hoover Toyota. These guys rock. More
Pleased with customer service Great customer service in general and Alex Evans in particular. He was courteous, professional and extremely effective in making the sale without push Great customer service in general and Alex Evans in particular. He was courteous, professional and extremely effective in making the sale without pushing but rather trying to help to make us happy. He made a deal on the phone and kept his word till the last document got signed. He earned my respect for sure. More
Good experience Friendly sales staff, good environment, good amount of cars to choose from overall the process went smooth, they delivered the car to be checked by my Friendly sales staff, good environment, good amount of cars to choose from overall the process went smooth, they delivered the car to be checked by my mechanic and returned it to the dealership. Professional staff= good result More