Hoover Toyota

Lengthy 3 hour wait time for service, although there were several recalls to fix. Professional and friendly staff makes for an overall good experience. I’d re 3 hour wait time for service, although there were several recalls to fix. Professional and friendly staff makes for an overall good experience. I’d recommend scheduled services for less wait times. More

Great service attendant but Great service attendant! Nathan was great. But, Hoover Toyota as a whole needs do better when a customer pulls up for service to at the very least Great service attendant! Nathan was great. But, Hoover Toyota as a whole needs do better when a customer pulls up for service to at the very least acknowledge them within the first 10 seconds. “We’ll Be right with you!” Is all you have to say. Lastly, customers should not have to do a scavenger hunt in the parking lot after service is completed. You guys are great but let’s fix those things to maintain customer satisfaction. Thanks, Joe More

I was in to servicemy my Tacoma MItchell MIller was very he MITCHELL MILLER was very helpfull there was things I need don he went thrue what needed doing he explained the throttle body needed services an it did MITCHELL MILLER was very helpfull there was things I need don he went thrue what needed doing he explained the throttle body needed services an it did saved me problems .Tacoma rins much better with kindest regards JOhn Slade More

Check in and check out took too long Waited 10 for a service rep - 5 of them when I was the only car in the 3 lane service line. Did not receive a call when car was ready. Cashier could Waited 10 for a service rep - 5 of them when I was the only car in the 3 lane service line. Did not receive a call when car was ready. Cashier couldn’t find my ticket when I got there More

Routine Maintenance Highlander I drive several miles and bypass several service vendors just to work with the servicemen (Robert and Seth) at Hoover Toyota. It is only because of th I drive several miles and bypass several service vendors just to work with the servicemen (Robert and Seth) at Hoover Toyota. It is only because of them that I come. They have built trust and earned my respect. The coupons I receive in the mail are an added benefit to offset the cost. More

New car sales Alex was such a huge help to me and my boyfriend to get me into a brand new car. I’d recommend him to anyone!! Alex was such a huge help to me and my boyfriend to get me into a brand new car. I’d recommend him to anyone!! More

Service Highly recommend Peyton she was great Very fast and attentive Price was also very good Free refreshments and clean service area Everyone was dre Highly recommend Peyton she was great Very fast and attentive Price was also very good Free refreshments and clean service area Everyone was dressed professionally and acknowledged you More

The experience was very friendly and personal. I was told my recall work would take three hours. Imagine my amazement when they called my name an hour after I got there to say they were finished! I was told my recall work would take three hours. Imagine my amazement when they called my name an hour after I got there to say they were finished! More

Toyota Corolla Hatchback XSE I found just the car I wanted on the internet. Heather McCollum answered my on-lone query promptly and we arranged for a test drive that Friday after I found just the car I wanted on the internet. Heather McCollum answered my on-lone query promptly and we arranged for a test drive that Friday afternoon. After sleeping on it overnight I almost changed my mind, but succumbed to new-car-desire on Saturday morning. Heather was courteous and very knowledgeable, making sure she pointed out and explained all of the features of the automobile instead of glazing over them like I expected. Super job Heather, and thank you! More

Great inventory and quick process Nice selection of vehicles and we settled on my second 4Runner. Steve was easy to deal with as most of the process was handled over email. In an out u Nice selection of vehicles and we settled on my second 4Runner. Steve was easy to deal with as most of the process was handled over email. In an out under an hour total. More