Hoover Toyota
Hoover, AL
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Great and fast Paton was wonderful and very kind. I give her the rating of excellence. I would recommend this place to anyone who drives a Toyota. The waiting area h Paton was wonderful and very kind. I give her the rating of excellence. I would recommend this place to anyone who drives a Toyota. The waiting area had a large Tv and coffee was ready. More
Great place to get your Toyota serviced. I've been using Hoover Toyota for service since 2010. They are very convenient and get you in and out quickly. I do recommend them. However, today I've been using Hoover Toyota for service since 2010. They are very convenient and get you in and out quickly. I do recommend them. However, today when I checked out I noticed that all my fluid levels were noted as filled, but my windshield washer fluid was empty when I brought the car in. No fluid was added. I realize this is a small thing, but it does make me wonder what else may not have been checked. More
Very good Sales rep- Ernst Garver-was really easy to work with on the purchase. He was extremely diligent and prompt in answering my questions and facilitating Sales rep- Ernst Garver-was really easy to work with on the purchase. He was extremely diligent and prompt in answering my questions and facilitating some special requests. Pricing was reasonable on the vehicle and my trade in vehicle. More
First visit was a good one. Free coffee and comfortable waiting room. A little disturbing that takes over on Hour to change the oil and rotate the tires but, ove was a good one. Free coffee and comfortable waiting room. A little disturbing that takes over on Hour to change the oil and rotate the tires but, overall a good first time experience. More
See Darius Excellent Customer Service Experience , patient, helpful, knowledgeable, friendly, responsive, timely, nice., very nice facility, extensive use of and Excellent Customer Service Experience , patient, helpful, knowledgeable, friendly, responsive, timely, nice., very nice facility, extensive use of and availability’of consumer friendly technology to facilitate financing and financing info to complete the sales process in a timely accurate customer service friendly manner More
informative, upbeat and a terrific experience My experience was excellent.,The young lady that oversaw my maintenance was absolutely terrific. Was completely informed, wait time was completely acc My experience was excellent.,The young lady that oversaw my maintenance was absolutely terrific. Was completely informed, wait time was completely acceptable and her knowledge was terrific.,felt like me and my car were in good hands. More
Courteous Staff! The staff were super friendly!! The service was completed in a timely manner. One of the issues that was not handled correctly during my last service The staff were super friendly!! The service was completed in a timely manner. One of the issues that was not handled correctly during my last service visit, was corrected this time. More
good service Very good service, agent friendly and knowledgeable, listens to my needs, asked valid questions, offered suggestions, seemed genuinely interested in h Very good service, agent friendly and knowledgeable, listens to my needs, asked valid questions, offered suggestions, seemed genuinely interested in helping me, not trying to multi task with others or phone, which I do not tolerate, , good service experience will return and recommend More
Amazing I was so impressed with Hoover Toyota along with its staff and personnel. They serviced my vehicle in a timely manner and even shuttled me to the gym I was so impressed with Hoover Toyota along with its staff and personnel. They serviced my vehicle in a timely manner and even shuttled me to the gym while my vehicle was being worked on. Everyone was super friendly and quite knowledgeable. I highly recommend Hoover Toyota! More
Friendly and helpful Got to service and was greeted immediately by Person who told me what to do. Service tech Listened and was knowledgeable and friendly. Had a great Got to service and was greeted immediately by Person who told me what to do. Service tech Listened and was knowledgeable and friendly. Had a great experience More