Hoover Dodge Chrysler Jeep

From the desk of Jim DeFeo November 1, 2024 Abigale Scarallo c/o Hoover Chrysler Dodge Ram 325 N. Highway 52 Moncks Corner, SC 29461 Dear Abigale: I wanted to write you and let you know Scarallo c/o Hoover Chrysler Dodge Ram 325 N. Highway 52 Moncks Corner, SC 29461 Dear Abigale: I wanted to write you and let you know how satisfied and pleased my daughter and I are regarding our purchase of a 2024 Ram pickup at your dealership. I have gotten to the point in my life that with all of the games and strategies played by most auto dealerships these days, it was refreshing to do business with you. You handled our negotiating and delivery as a true professional. And I, as a former Chevy Oldsmobile dealer, appreciate that more than you probably know. It was certainly worth the 1 1/2 hour drive from Myrtle Beach to Moncks Corner to be treated like the adults my daughter and I are. Great job, and keep up the good work. You are 5 stars in my book. Sincerely: James J DeFeo More

This place has got be be doing illegal fraudulent things. I called ahead to verify vehicle I wanted was available. They confirmed it was. I drove two hours to the dealer and that was a huge mistake. I test d I called ahead to verify vehicle I wanted was available. They confirmed it was. I drove two hours to the dealer and that was a huge mistake. I test drove the vehicle and it was filthy, hadn't been detailed and the vehicle pulled to the right. The salesman said they would detail it and put a repair order in at a local dealer if I purchased it. Why wouldn't it be detailed and repaired if its waiting to be purchased? The vehicle price online was 27,000 and when I arrived and they presented me with the price sheet they changed the price to 29,000. Charged me a "garage fee" of 2,200, a detailing fee of 895, an oil change package fee of 1,850 and a few other fees. They also stated they had to dock a "garage fee" from my trade in, and surely they charged this "garage fee" to the person that traded in the vehicle I was going to purchase which means they're double dipping on vehicle fees. I explained to them that it makes zero sense for a buyer to pay the dealer to detail and repair the vehicle that they are buying. The salesman Josh was fantastic and I'm sure he could make a ton of money at a better dealership. Not working for the manager he has. When I confronted the manager about the fees and the changed price of the vehicle he stated "well it says online the price is subject to change" I left. This place needs to be investigated. Don't waste your money here, and Josh, if you see this, go work some where that believes is honesty. You'll make way more. More

Y'all don't take your car to this place. They have had my car now for a week and still haven't gotten it back and Everytime my husband calls up there they tell him the next day it'll be ready. It was a simpl car now for a week and still haven't gotten it back and Everytime my husband calls up there they tell him the next day it'll be ready. It was a simple 2 hour job but has turned into a week. Yesterday we were told itll be ready today Friday and now we are told "probably" monday. It's a simple job that should have been done in no time. More

Mrs Nancy and her team were amazing thank you all More

Charlene was awesome helping me gat what I wanted. She made me feel like family! Dealership made the buying process smooth and without any glitches made me feel like family! Dealership made the buying process smooth and without any glitches More

Great staff from service to parts to customer service and sales staff great buying experience always.W e have purchased 4 of our vehicles from Moncks Corner location but our 5 star rating is due to service sales staff great buying experience always.W e have purchased 4 of our vehicles from Moncks Corner location but our 5 star rating is due to service department and parts department extremely knowledgeable staff and great customer service from them More