Hoover Chrysler Dodge Jeep RAM

My first experience with Hoover Jeep, and it was extremely positive. Tony was great to work with, very knowledgeable, courteous and patient. Everyone I encountered was very friendly and helpful. I w extremely positive. Tony was great to work with, very knowledgeable, courteous and patient. Everyone I encountered was very friendly and helpful. I would absolutely recommend. More

Very nice place. Everyone there was friendly and helpful. My salesman "Q" was the best salesman i had ever dealt with. Everyone there was friendly and helpful. My salesman "Q" was the best salesman i had ever dealt with. More

One star because it is required. I bought a brand new 2018 Ram 1500 and have only taken here for services and repairs. As far as oil changes, I have no complaints (can't mess that up I bought a brand new 2018 Ram 1500 and have only taken here for services and repairs. As far as oil changes, I have no complaints (can't mess that up too bad). However, I've taken my vehicle back on occasion for various things and have had poor service each time. I have automatic headlamps so they turn bright when there's no vehicles ahead of you and dim when it detects other lights. The auto dim stopped working so I had to turn the function off and took it in to be repaired. They claimed to not be able to find the problem so it was never fixed, after the had the vehicle for days. Recently, I took my truck in for a repair and regular service. The truck was over-revving and would not increase speed pass 45 mph. The department stated that it would take them approximately 4 days with the vehicle, but did not have any loaners or rentals available. After the first day, I was told that the vehicle was having a hard time starting up due to the battery and this would have to be replaced first in order to further diagnose the issue. After paying $565 to replace a battery(!), I was told that the fuel injection system needed to be serviced. In my non-mechanic mind, this was the issue and I agreed to have it done. On top of that, the technician suggested a brake job, some humidity sensor replacement, and fuel flush. I also requested to have the oil changed and tires rotated. 7 days later when my vehicle was ready to be picked up, they had not performed the oil change or tire rotation, so I had to leave the truck for longer that day and it increased my final price. After getting my truck back, it still felt a little funny when I gave it gas, but I figured with the fuel system being worked on, it would take some time to get back to normal. Two weeks later, my check engine light returns and the same over revving is occurring. I called the service department to schedule another service, still no loaners or rentals and the service manager, David D'Ambrosio points out that I had signed my service receipt (totaling over $1600) that stated they "could not reproduce the issue". David asks me to look at "job 1" which happened to be on the last page of the report, while i was required to sign the first page when I picked up the truck. Who has the time to read every paragraph of a repair order, after they've already paid for what they thought repaired their issue? I assure you, NO ONE said this to me at the counter, that the problem had not been fixed. This is the second time that I've taken my Ram truck into a Ram service department, and the "Certified Ram Technicians" can't fix the issue, let alone duplicate it. They only offered to for me to leave my truck with them again.. WHY? So they can sit on it again and charge me for doing nothing?! Then when I picked it up, they did not cover my cream colored carpet floormats and there was huge oil stain from someone's boot. David did have them clean this right away, but the whole experience was expensive and unrewarding. The service here keeps getting worse and worse and I am officially done with this dealership after buying 3 vehicles and servicing 4 over many years. More

I went into this dealership with a 850 credit score and an already 5% interest rate from another company. The finance company with this Hoover offered me a 2.5% interest and I accepted. When it came tim an already 5% interest rate from another company. The finance company with this Hoover offered me a 2.5% interest and I accepted. When it came time to sign the paperwork, they had it on a large table type and would spin the "screen" around. So, let's make this short. Months down the road, I realized not only had they changed my interest rate up to 4.75% but when I called them on it they said there's nothing that can be done now. Its was MY fault for trusting them but also not actually looking at the interst rate they changed it to. More

Ed O'Brien with Hoover Dodge in Summerville SC is one of the best sales person ever to work with. Bought 2 vehicles though Ed. This man knows the car business. Great job Hoover Dodge, I'll return for future the best sales person ever to work with. Bought 2 vehicles though Ed. This man knows the car business. Great job Hoover Dodge, I'll return for future needs. More

I would just like to say that I was pretty nervous about getting a new car and Drew Solomon n the guy n finance (can’t remember his name)made the process so smooth and easy n I must say I’m looking forward getting a new car and Drew Solomon n the guy n finance (can’t remember his name)made the process so smooth and easy n I must say I’m looking forward to dealing with them again and also I’m enjoying my new suv….THANKS SO MUCH YOU GUYS 😊☺️ More

Q was awesome! Purchased two vehicles from him at the same time! He was professional, knowledgeable and expedient. Would recommend him over anyone. Purchased two vehicles from him at the same time! He was professional, knowledgeable and expedient. Would recommend him over anyone. More

Marquiese Jhonson was my personal Sales Representative and he was ABSOLUTELY amazing!!!! He got me an amazing deal and I’m a brand new Jeep; I couldn’t be happier! and he was ABSOLUTELY amazing!!!! He got me an amazing deal and I’m a brand new Jeep; I couldn’t be happier! More

Tony was a fantastic person to work with. He helped me find what was important to me and found a truck that fit my needs He helped me find what was important to me and found a truck that fit my needs More