Hoover Chrysler Dodge Jeep RAM

My 2006 Jeep liberty had been having trouble with the brakes for almost a year now and we had taken it to Midus for repair of brake shoes/pads/rotors. We had repaired the ball joints ourselves and still brakes for almost a year now and we had taken it to Midus for repair of brake shoes/pads/rotors. We had repaired the ball joints ourselves and still no change in the grinding of the brakes. We took the jeep to the dealership in Hoover and initially it was thought that a sensor was damaged and this was repaired without any change in the grinding--the team at Hoover, especially Mike, were diligent and even called specialists at Chrysler to inquire as to what would be causing the issue. They would not let the vehicle go until it was fixed and after much effort on their part determined that it was a random wire that was shorted and affecting the ABS system. This was repaired and we were charged only a parts fee given that we had been to so many places without having the car fixed. As a mother of an infant I am very thankful that they were able to fix the brakes and as a physician I am even more thankful that a place that provides services to people went above an beyond like I do for my patients everyday. I would recommend Mike and his team to anyone needing services. Totally worth the time and money. More

Chet was easy to work with and very thorough. He made the whole process flow very smooth. I think the price of the auto was a little high, but it was exactly what my wife wanted.I have dealt with the service whole process flow very smooth. I think the price of the auto was a little high, but it was exactly what my wife wanted.I have dealt with the service dept. several times over the last two years and am happy with them. I am very pleased with Hoover. More

My experience was exceptional. Billy Hardin knew exactly was I was looking for.He got it right the first vehichle and called me. I knew the minute I sat in it. The price was within my budget. He knows how b was I was looking for.He got it right the first vehichle and called me. I knew the minute I sat in it. The price was within my budget. He knows how busy I am and the experience was painless. I have sang Hoovers praises, as well as Billy's. I have referred Hoover and Billy everytime I hear someone talking about a new car! It was a Great experience. More

Over the past 11 years we have got six vehicles from this dealership including this one. The experience and personal make all the difference.and we hope to again to back again dealership including this one. The experience and personal make all the difference.and we hope to again to back again More

Hoover did everything I could of asked them to. They were friendly and helpful. The next time I buy a car I will definitely go there. Thanks. friendly and helpful. The next time I buy a car I will definitely go there. Thanks. More

What a truly horrible experience! From not being provided estimates for services to be performed (sticker shock when you pick-up your vehicle), from using fear to sell services not actually needed a provided estimates for services to be performed (sticker shock when you pick-up your vehicle), from using fear to sell services not actually needed at that time (not following the manufacturer's recommended maintenance plan), to unsafe courtesy van driver practices (not allowing passengers to fasten a seatbelt before engaging Drive and speeding past stop signs), to placing higher emphasis on the highest margins (using inferior auto parts and trying to pass off as OEM) and upselling at every opportunity (to make up for loss market share in units).... The list goes on! For some consumers this may be okay, but for this buyer (I bought two new vehicles at this dealership), I am perfectly fine with driving a few more miles for a much better option. Spend your money where it is appreciated and valued over on Rivers or Savannah Hwy at the competitor. More

I had an over all good exsperience on this purchase. This is my second vehicle I have purchased from Hoover. I like the fact there are no high pressure sales and the staff is pleasent! is my second vehicle I have purchased from Hoover. I like the fact there are no high pressure sales and the staff is pleasent! More

Employee ushered me in and tricked me into running my credit without even having the car I wanted on the lot! This dealership is a scam!!! credit without even having the car I wanted on the lot! This dealership is a scam!!! More

I purchased a Grand Caravan from Hoover several years ago. I have used their repair shop since then for routine and general vehicle maintenance. Recently, I purchased a used Chrysler 300. Steve and Mi ago. I have used their repair shop since then for routine and general vehicle maintenance. Recently, I purchased a used Chrysler 300. Steve and Mike were very helpful. They made the purchase and trade in experience very easy. Bonnie provided a quick and efficient loan experience with very competitive rates. Overall, I have enjoyed working with the Hoover Team in the past and I had a pleasant car purchase experience recently. I strongly recommend giving them a chance to assist you with your next car, van, or truck purchase. More

I have known Keith and Steve for a while and I knew I would get a good product for a good price. They took the time to work with me on the options I wanted and made sure the vehicle was exactly what I w would get a good product for a good price. They took the time to work with me on the options I wanted and made sure the vehicle was exactly what I wanted before I bought it. They took me back to sevice and introduced me to the Service Manager who has already taken care of me on adding some accessories in a timely fashion for a good price. More