Honor Buick GMC

I had to bring my GMC in for a warranty repair. There was some confusion on behalf of the dealership regarding the online scheduling of the appt.,which took a number of calls to resolve.( I received two was some confusion on behalf of the dealership regarding the online scheduling of the appt.,which took a number of calls to resolve.( I received two different appointment e-mails.) The service rep. was kind and knowledgeable, but the overall time for the repair and an oil change took much longer than the 2 Hours that I was quoted. Almost 4 hours of waiting at the dealership, when they could have offered a better estimate of the repair time, and allowed me to manage my morning more efficiently. They do have a lounge, and a free coffee machine with Cappuccino and other options which was nice. I did like their texting updates, but they only provided info when I checked in and when the repair was completed. It would be nice to get updates in between. More

Extended Warranty company at first denied the claim. Jose took pictures, sent documentation and got the claim approved. It was a painless process for me and avoided a lot of aggravation on my part. Jose took pictures, sent documentation and got the claim approved. It was a painless process for me and avoided a lot of aggravation on my part. More

Great Service! They treat me like I'm family and have performed all work on my 2004 Buick exceptionally. I will keep coming here and recommended them to family and f They treat me like I'm family and have performed all work on my 2004 Buick exceptionally. I will keep coming here and recommended them to family and friends. More

Nice group of mechanics. I always love bringing my wife's vehicle here. I'm thinking of buying a GMC just for that reason. We'll see what happens. vehicle here. I'm thinking of buying a GMC just for that reason. We'll see what happens. More

Great service. Constant contact with my service representative. Professional and knowledgeable. Recommended services that we’re relevant and looked to offer saving when I asked... representative. Professional and knowledgeable. Recommended services that we’re relevant and looked to offer saving when I asked... More

It has a good staff I had a good experience on buying my car the only detail was that I had to take care of cancelation payment and I had to pay a fee because the dealership wasn’t doing anything regarding car the only detail was that I had to take care of cancelation payment and I had to pay a fee because the dealership wasn’t doing anything regarding the problem . I had to call them 2 times to see if they took care of the problem More

My experiences with SC Buick have been nothing but great. My vehicle had been experiencing a major safety issue due to one of the valves and I had to keep bringing it back. Thanks to a lot of research and pa My vehicle had been experiencing a major safety issue due to one of the valves and I had to keep bringing it back. Thanks to a lot of research and patience on their part, they got my car road-worthy again. Good workers, great professionalism. More

Work was done correctly, on time and for the estimated cost. The car required alignment as detected by new laser equipment. That was very helpful. cost. The car required alignment as detected by new laser equipment. That was very helpful. More

Brought my Chevy truck in for a recall. The work took longer than I expected, they do have a comfy lounge with complimentary and good coffee service, add a good book and everything was OK. This was my t longer than I expected, they do have a comfy lounge with complimentary and good coffee service, add a good book and everything was OK. This was my third or fourth time to this service department, they are my preferred place for dealer required service. Really good communication during my wait. Thanks More