Honor Buick GMC
National City, CA
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You guys all there were very nice efficient at what you guys do. My husband and I were very satisfied with the attention and service we received guys do. My husband and I were very satisfied with the attention and service we received More
Worked with me to get the best deal possible kind friendly and over great experience did not feel pressured at all thank you south county friendly and over great experience did not feel pressured at all thank you south county More
Very professional individual. He called a Lyft driver to drop me off at home. He also gave me an appt. so that I could get my car fixed the same day. My car was under warranty so that I didn’t have any out drop me off at home. He also gave me an appt. so that I could get my car fixed the same day. My car was under warranty so that I didn’t have any out of pocket expenses. I am extremely satisfied with the service I received today. Keep up the good work! More
Excellent service and great customer service. I would recommend this dealership to anyone. The financing was really easy to deal with and in a timely manner recommend this dealership to anyone. The financing was really easy to deal with and in a timely manner More
I had an appointment for 10 am. At 4:30 we contacted the dealership and found out the car was not finished yet and wouldn’t be done until 5:30. After speaking with a manager they were able to change the tim dealership and found out the car was not finished yet and wouldn’t be done until 5:30. After speaking with a manager they were able to change the time to 5-5:15. Very unreasonable for an oil change to take that long. More
It was a great experience, my service ado was awesome, he answered all my questions, the job was just amazing, I absolutely will recommend south county GMC.. answered all my questions, the job was just amazing, I absolutely will recommend south county GMC.. More
Love the service group at South County GMC!! They've taken great care of my vehicle over the years. Would gladly buy another GMC as long as it gets serviced here!!! taken great care of my vehicle over the years. Would gladly buy another GMC as long as it gets serviced here!!! More
I had to bring my GMC in for a warranty repair. There was some confusion on behalf of the dealership regarding the online scheduling of the appt.,which took a number of calls to resolve.( I received two was some confusion on behalf of the dealership regarding the online scheduling of the appt.,which took a number of calls to resolve.( I received two different appointment e-mails.) The service rep. was kind and knowledgeable, but the overall time for the repair and an oil change took much longer than the 2 Hours that I was quoted. Almost 4 hours of waiting at the dealership, when they could have offered a better estimate of the repair time, and allowed me to manage my morning more efficiently. They do have a lounge, and a free coffee machine with Cappuccino and other options which was nice. I did like their texting updates, but they only provided info when I checked in and when the repair was completed. It would be nice to get updates in between. More
Extended Warranty company at first denied the claim. Jose took pictures, sent documentation and got the claim approved. It was a painless process for me and avoided a lot of aggravation on my part. Jose took pictures, sent documentation and got the claim approved. It was a painless process for me and avoided a lot of aggravation on my part. More