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Honor Buick GMC

National City, CA

4.5
177 Reviews

2202 National City Blvd

National City, CA

91950

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Showing 177 reviews

June 25, 2020

My experience with Javier was great, amazing customer service, provided accurate information about my car and definitely help me make the best choice for me and my family. Thank you!!!! More

by Elisa B.
Recommend Dealer
Yes
Employees Worked With
Javier Vasquez
Jul 10, 2020 -

Honor Buick GMC responded

Elisa, Thank you for endorsing our dealership and Javier! We take pride in our customer service and accuracy in the buying process. We welcome you into our South County family and hope to see you back for all of your vehicle needs. Sincerely, South County Management

June 25, 2020

Thank you all for your great service. I am very content with my new GMC Terrain. Javier Vasquez made it happen, very kind and professional. More

by Teresa G
Recommend Dealer
Yes
Employees Worked With
Javier Vasquez
Jul 10, 2020 -

Honor Buick GMC responded

Teresa, Thank you so much for your five star review! We appreciate you sharing your experience and hope to see you back for all of your vehicle needs. Sincerely, South County Management

June 17, 2020

South County Buick GMC, Is a great dealership to buy your next vehicle I highly recommend them. The staff are professional and respectful to your every need. More

by TONETONE72
Recommend Dealer
Yes
Employees Worked With
Angel from sales, and Tony from Sales, Angell Miranda, Javier Vasquez, Robert Mandgie
Jul 10, 2020 -

Honor Buick GMC responded

Thank you for endorsing our dealership! We value our customers and always strive to make each experience professional and respectful! Come back to see us! Sincerely, South County Management

June 16, 2020

Lack of communication. Poor Scheduling, I was told 10am for my delivery. @ 11:15 I get a call wanting to know if I wanted a warranty. 2 hour delay making me late for work. T More

by PC4PLAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Selene Hernandez, Fernando Ramos
Jul 10, 2020 -

Honor Buick GMC responded

We are having a hard time finding you in our system. We are sorry if there was any kind of miscommunication. We would love the opportunity to resolve this. Please contact our management team to further resolve this. Sincerely, South County Management

June 04, 2020

Buying experience was great until it wasn't. Rudy shows Buying experience was great until it wasn't. Rudy shows the car... Great Tony tries to sell the car...meh After consideration I buy the car. Me: More

by TORRSALL
Recommend Dealer
No
Employees Worked With
Rudy, Tony Maravilla, Angell Miranda, Fernando Ramos
Jun 09, 2020 -

Honor Buick GMC responded

You received an incredible deal on your vehicle purchase, you should feel unbelievably fortunate. It is disappointing that we put so much effort into providing a positive experience and still were not able to please you. As at any dealership, vehicles are sold as-is, and in this case you were aware that there wasn't a second key and decided to purchase the vehicle anyway. We have asked our GSM to call you tomorrow to help you acquire a second key. Please expect a call from George Keriakes shortly. Thank you for your business and we are hopeful that you can please more fairly consider your full experience in your review.

Jun 10, 2020 -

TORRSALL responded

Wow! I sure am lucky that I got to deal with you guys. And such a pleasant response! I kneel to the King in the South for finding me such a " fortunate" deal! If you think I'm being cynical, it's because I am. You treated me rudely and continue to do so. Perhaps if your manager had followed through and helped me get a second key, I might have given you a (slightly) better review. Instead, I get scolded like a small child. Everyone deserves the truth when they read a review. This all happened as described. Your unprofessional, anonymous response deserves to be called out as well. Keep the key, I already bought one.

June 04, 2020

Great Customer service, and very helpful. I would definitely go back to get my car serviced. Thank You Highly recommending my friends And Family. Thanks More

by China
Recommend Dealer
Yes
Employees Worked With
Robert Mandgie
Jul 10, 2020 -

Honor Buick GMC responded

At South County we make sure each customer experience is helpful and professional! We want to thank you for taking the time to give us a five star review! Come back to see us for all of your vehicle needs. Sincerely, South County Management

June 04, 2020

Buenos Dias Mi experiencia comprando el GMC fue muy Buenos Dias Mi experiencia comprando el GMC fue muy agradable,Gracias a la ayuda de Daniel que fue muy profecional y honesto ! Espero que para mi p More

by ARMANDOLUGO
Recommend Dealer
Yes
Employees Worked With
Edwin Lopez, Selene Hernandez, Daniel Galicia
Jul 10, 2020 -

Honor Buick GMC responded

We appreciate your five star review! At South County Buick GMC we are always professional, honest and we make the buying experience easy. Thank you for choosing South County! Sincerely, South County Management

May 31, 2020

leasing Angell was excellent and very cooperative. He made the entire leasing experience very comfortable. finance took longer than anticipated. Returning t More

by JATINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Keriakes, Angell Miranda
Jun 01, 2020 -

Honor Buick GMC responded

Thank you for choosing South County Buick GMC, your feedback and rating mean a lot to us. We're glad Angell able to help, and we hope to see you again! Tommy Morgan, General Manager

May 27, 2020

Other frustrated this Daniel the sales person was great! However, I asked for a specific time to come in so I didn't have to wait long in the middle of a pandemic. I waited More

by JENNIPALMER411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fernando Ramos, Daniel Galicia
May 27, 2020 -

Honor Buick GMC responded

Thank you for spending the time to provide us with information regarding your experience here at South County Buick GMC. Please contact our Management team personally so we can resolve this issue. We will be looking into this situation and we apologize for the less than five star experience. Sincerely, South County Buick GMC Management

May 26, 2020

new car experience am so happy with my purchase, the sales guy makes sure that I save money and the car was delivered very clean and ready to go More

by RYAN_DAWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Lopez, Alfredo Gallego
May 26, 2020 -

Honor Buick GMC responded

Ryan, Thank you so much for your five star review! We appreciate you sharing your positive experience with us and welcome you to come back to see us soon. Thank you for choosing South County Buick GMC. Sincerely, South County Buick GMC Management

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