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Honor Buick GMC

National City, CA

4.5
177 Reviews

2202 National City Blvd

National City, CA

91950

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Showing 177 reviews

November 18, 2020

I am perfectly happy with the car and the transaction. However, as courteous as the staff was I was somewhat put off by two things. First, the time it took to process the sale, which was a simple cash tr More

by jasl3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Allen
Nov 23, 2020 -

Honor Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Sergio Martell Sales Manager smartell@scbgmc.com

November 11, 2020

Worst car buying experience ever. I’ve bought so many cars and this was by far the worst. Truck was 2019 with 12k miles and broke down the day after I bought it. Was given the runaround for 3 days before More

by Waltermadrigal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Diaz
Nov 12, 2020 -

Honor Buick GMC responded

We appreciate you sharing your experience with South County Buick GMC. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, Paul Fillmore General Manager paul.fillmore@scbgmc.com

Nov 12, 2020 -

Waltermadrigal responded

It would be nice if I can get the second key I was promised, to start with.

Nov 13, 2020 -

Honor Buick GMC responded

Hey Walter, Please call me to arrange getting that second key. We're so sorry for the misunderstanding and unfortunate experience. Let us try to help make this better. Thanks, Patrick Peter General Sales Manager (619) 477-4462

November 10, 2020

Excellent customer service by Edgar Balderrama! Thank you! He was very helpful giving me price and explaining every detail about the servce. He also was very efficient printing the recipe. More

by Nancy Castro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Balderrama
Nov 12, 2020 -

Honor Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Edgar and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, David Yourdesky Service Manager dyourdesky@scbgmc.com

November 04, 2020

The staff was very professional and accommodating. I was surprised that the 2020 envision I bought (used as a demo with 6300 miles on it) had not had the oil changed before I drove it off the lot. More

by jeaniemshelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Vasquez
Nov 09, 2020 -

Honor Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Paul Fillmore General Manager paul.fillmore@scbgmc.com

October 29, 2020

From the moment I started bringing my vehicle here I have been treated like family. Jose Valdez never over promises but always over delivers. He goes the extra mile to make sure I am always completely satisf More

by Oscar M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Valdez
Nov 03, 2020 -

Honor Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Paul Fillmore General Manager paul.fillmore@scbgmc.com

October 23, 2020

Great service, super happy with the free lyft home and back when I dropped off my car. And they washed it!! Awesome job! I will be back More

by Buick Encore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Balderrama
Oct 28, 2020 -

Honor Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing South County Buick GMC's Service Department. Sincerely, Paul Fillmore General Manager paul.fillmore@scbgmc.com

October 21, 2020

Rudy was awesome to work with very professional and explained everything in detail to me. Made the process very enjoyable and easy he was a pleasure to work with More

by ELVAANDART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodolfo “Rudy” Garcia
Oct 26, 2020 -

Honor Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at South County Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Sergio Martell Sales Manager smartell@scbgmc.com

October 14, 2020

5 EXCELLENT, JOSE DID A GREAT JOB, IN THE PAST ROBERT HAS ALSO HELP ME , GREAT GUY AND ALSO GOOD JOB . THANKS FOR HAVING PEOPLE LIKE THEM . More

by Silvia.vazquez45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Valdez
Oct 16, 2020 -

Honor Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, David Yourdesky Service Manager dyourdesky@scbgmc.com

October 11, 2020

Problems diagnosed quickly. Great Service. Very professional. I would recommend this dealership and service department. Although I did not buy the car from them. I will in the future More

by WMKENNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Valdez
Oct 14, 2020 -

Honor Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, David Yourdesky Service Manager dyourdesky@scbgmc.com

September 30, 2020

Very professional know the problem and offer other services Edger was very nice and fast and Victor too my first time there was good thanks More

by treesatree
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Mandgie
Oct 02, 2020 -

Honor Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Yourdesky Service Manager dyourdesky@scbgmc.com

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