Honor Buick GMC

This message is for Laissa Sanchez, CEO, Garan Godfrey, Owner/GM, and Jason Briggs, Director of Operations. I'm leaving this review in order to draw visibility to an issue I've been having with your deale Owner/GM, and Jason Briggs, Director of Operations. I'm leaving this review in order to draw visibility to an issue I've been having with your dealership since June 15th. I bought a car from Honor Buick GMC 6 months ago and still have not received my car title. It was explained to me that your dealership made a mistake and didn't get the proper signatures on the title for the car before selling it to me and one of the signees now resides in hawaii and has not been able to sign the title. I've tried getting in front of the manager Julian, manager Ruben, and the salesman who sold me the car Joe Mares, but have not had a response or update with my title. Please have a member of your team reach out to me to help me receive my car title and allow me to remove this review. Thank you. - Peter More

Worst customer service ever! !! Signed a contract, 4 weeks later they had to re do it, Re signed, they assured me my trade in loan was going to-be pay off ASAP, not happened! Call !! Signed a contract, 4 weeks later they had to re do it, Re signed, they assured me my trade in loan was going to-be pay off ASAP, not happened! Called Brenda Jimenez more than 10 times a day no response. General manager is even worst!!!! no one helped! not even GMC financial. More

We purchased a used car from Honor Buick in May and were thrilled with the treatment we received from sales and finance. Unfortunately, it's now time to renew the registration and it appears Honor Buick has thrilled with the treatment we received from sales and finance. Unfortunately, it's now time to renew the registration and it appears Honor Buick has still not submitted the paperwork of transfer to the DMV. They have not responded to calls and we are at an impasse. More

Gave me a price break down. I come in to purchase the truck. They say “a new sales man gave you the wrong price “. Dont waist your time! I come in to purchase the truck. They say “a new sales man gave you the wrong price “. Dont waist your time! More

Absolute scam of a company. We inquired about a vehicle listed at 61k. Shortly after our inquiry they emailed us but stating the vehicle was available but for over 70k. We let t We inquired about a vehicle listed at 61k. Shortly after our inquiry they emailed us but stating the vehicle was available but for over 70k. We let them know that that was crazy because it’s being advertised at 61,000 which is false advertising. The manager then reached out saying that there was “a technical glitch“ and that it is 61,000. My husband went to see the vehicle in person today and then now they’re trying to say it’s $63,000 plus another $3800 for a “accessories package“ Another scam. It’s a preowned vehicle they have no business marking up $3800 for “accessory package” they are absolutely dishonest and lack integrity. Stay far away from this dealership!!! More

Great customer service. I didn’t have an appointment and was in need of their help. They helped me and now my car is 100% back to normal. Thank you! I didn’t have an appointment and was in need of their help. They helped me and now my car is 100% back to normal. Thank you! More

Service Advisor Emily Oliver customer service that she provides is OUTSTANDING! Very welcoming, friendly, knowledgeable, and professional. provides is OUTSTANDING! Very welcoming, friendly, knowledgeable, and professional. More

Excellent service, easy to schedule,great result. Proffessional in all aspects. Preferred local Buick service. Proffessional in all aspects. Preferred local Buick service. More

They were very friendly but for some reason I did not understand, they were not able to complete the service and I had to take it to North County GMC. understand, they were not able to complete the service and I had to take it to North County GMC. More

Luis did a great job displaying great customer service. He was alone and did his best to que sure I was completely satisfied with my service. Great job Luis! He was alone and did his best to que sure I was completely satisfied with my service. Great job Luis! More