Honolulu Volkswagen

Completely Satisfied Customer Alyssa Konia assisted me on New Years Eve 2019. She was very helpful, as she always is, with ensuring that my vehicle was properly checked for an unu Alyssa Konia assisted me on New Years Eve 2019. She was very helpful, as she always is, with ensuring that my vehicle was properly checked for an unusual noise in addition to a silver detail and oil change. She was very professional even with having multiple customers that day, and she still took the time to answer all my questions thoroughly. The premier customer service that Lithia and Volkswagen Honoulul service department provides is always appreciated. Happy New Year! David P. Martinez More

Livingston was such an awesome help! He is very well educated about all the vehicles we asked him about and understood everything we was looking for. Livingston is probably one of the best dealers I’ve educated about all the vehicles we asked him about and understood everything we was looking for. Livingston is probably one of the best dealers I’ve met on island! Great worker overall really made us feel at home. More

My 2012 Jetta received expert care and work was performed in a timely manner! Thanks to all the service department employees 👍keep up the great work in a timely manner! Thanks to all the service department employees 👍keep up the great work More

Recall repair Easy to make appointment online, excellent service advisor follow up, shuttle service, work completed in reasonable amount of time, washed car too, ve Easy to make appointment online, excellent service advisor follow up, shuttle service, work completed in reasonable amount of time, washed car too, very positive experience More

Absolutely satisfied. Allyssa is fantastic and her communication is always thoughtful and professional. I went in for a blinker bulb and a safety check. It turned out that the shocks needed to be repl communication is always thoughtful and professional. I went in for a blinker bulb and a safety check. It turned out that the shocks needed to be replaced; it is almost comical that the unexpected $1000 bill didn’t upset me because of the incredible service and how it was handled. More

I always have a great customer service experience at HNL VW. Thanks again and keep up the good work team! Mike was professional and kept me posted on the status of my car in a timely manner. VW. Thanks again and keep up the good work team! Mike was professional and kept me posted on the status of my car in a timely manner. More

Volkswagan in Nimitz Honolulu Hawaii Service Department is Excellent.. Jessica Balles the Customer Service Representative is very Helpful and she’s so concern to customers needs is Excellent.. Jessica Balles the Customer Service Representative is very Helpful and she’s so concern to customers needs More

Mechanic didn't have time to fix my issue but the rep offered me a loaner car. After the weekend car was fixed and everything was good to go. offered me a loaner car. After the weekend car was fixed and everything was good to go. More

Jessica was very polite and professional. She explained all details well and kept me informed at all times. It felt like I was treated like family. all details well and kept me informed at all times. It felt like I was treated like family. More

6 month vehicle service/check up The staff at in the service department and parts department were very friendly and helpful in answering any questions that I had. Also the waiting are The staff at in the service department and parts department were very friendly and helpful in answering any questions that I had. Also the waiting area was comfortable and beverages were great. More