Honolulu Volkswagen

Kyle Tom My review is for Kyle Tom the individual responsible for getting us into the 2020 Jetta. The experience with Kyle was awesome, he wasn't pushy or over My review is for Kyle Tom the individual responsible for getting us into the 2020 Jetta. The experience with Kyle was awesome, he wasn't pushy or over bearing with the sale, we told him our exact price capacity we wanted to be in and he advised what type of vehicle and best option with minimal "Minimal" money down. He was great and a pleasure to work with. Thanks Kyle and best of luck in the futue. More

Honolulu Volkswagen is awesome! My recent Jeep purchase was my very first time buying a vehicle through a dealership. I had heard that dealerships spring lots of fees on people, esp My recent Jeep purchase was my very first time buying a vehicle through a dealership. I had heard that dealerships spring lots of fees on people, especially when buying used cars, and that one had to be super careful not to get ripped off or pressured into a vehicle that they didn’t want. So, despite doing a ton of research, I was more than a little nervous when I headed to Honolulu Volkswagen. I stopped at another dealership along the way and there was such a sketchy vibe at that place that I didn’t even stay to test drive a vehicle. Honolulu Volkswagen had none of that- no sketchy vibe, no high-pressure sales, no hidden fees or markups. Instead, there was a friendly, laid-back, no pressure atmosphere. EJ, the super awesome sales person whom helped me out, was quite knowledgeable, answered all my questions thoroughly, and didn’t rush me at all as I spent a good deal of time looking over the Jeep that I then decided to purchase. Price negotiations went better than I could have imagined. EJ showed me the CarFax report (which matched with what I had pulled online for the vehicle) and offered a price that was more than fair (again, matched with what I had pulled online as a very good price for the make, model, and mileage) with no unexpected fees. Volkswagen even gave me a warranty, something I was definitely NOT expecting when purchasing a six-year-old vehicle. The entire process took somewhere around 2 hours, including the loan paperwork, which I was able to do through my credit union but completely at the dealership (full disclosure, I probably could have been out of there even faster, but I’m one of those weird people whom reads every line of the loan paperwork and asked questions on it, so that added some time for sure, but the finance person didn’t rush me at all). In short, I could not be more pleased with how it went, or more impressed with EJ and everyone at Honolulu Volkswagen. My family plans to purchase all of future vehicles through them. It been about a month and a half since my purchase and my Jeep is running great- I love it and have received so many compliments on it. So glad I went to Honolulu Volkswagen. I cannot recommend EJ and Honolulu Volkswagen enough. More

Kyle, Sage, Erik are awesome We were only window car shopping but then after such customer service, we bought a car! When we got in, one of the sales person was nice to let us kno We were only window car shopping but then after such customer service, we bought a car! When we got in, one of the sales person was nice to let us know where we could park. Then after a couple of minutes of browsing, Sage (great guy) came by to greet us and asked us what we were looking for. We were looking for a Jetta and he suggested the Jetta GLI. Took it for a test drive. Met with Kyle (another great guy) after and he explained all the benefits of the car as well as being part of the VW family. Long story short, that really helped us in deciding that we want the Jetta GLI. Erik helped us with the financing and he was very helpful and personable. Not too forceful either. With members like Sage, Kyle, and Erik, the dealership is amazing and we recommend! More

My service was awesome! Great customer service & really helpful. Highly recommend going to Livingston Ikaika Rown. He’s super helpful & super friendly to get along with!! Helped us out a lot with coming ho helpful. Highly recommend going to Livingston Ikaika Rown. He’s super helpful & super friendly to get along with!! Helped us out a lot with coming home with a new car for my Family!! More

Kyle Tom and VW rock! From the time I came in to now being a proud owner of a VW I got treated with more respect then I would at my previous "luxury" car dealership. Kyle w From the time I came in to now being a proud owner of a VW I got treated with more respect then I would at my previous "luxury" car dealership. Kyle was amazing from even before I walked in ensuring all my questions were answered and the process went as smoothly and quickly as it could. I got the car I was looking for at the exact price I wanted it for. I could not be more happier with my experience here and I never knew buying a car could be so easy!!! More

They are friendly and helpful when they are not rushing to make a sale. This is my third car I bought from this dealership and I’m very happy the people that work there always there to great me and suppor to make a sale. This is my third car I bought from this dealership and I’m very happy the people that work there always there to great me and support me where I needed help. More

2019 Volkswagen Jetta GLI This is my 2nd purchase at Honolulu Volkswagen, both with Kyle Tom. My experience with Honolulu Volkswagen was very positive, no high pressure tactics This is my 2nd purchase at Honolulu Volkswagen, both with Kyle Tom. My experience with Honolulu Volkswagen was very positive, no high pressure tactics and very accommodating. I am very pleased with the 2019 Jetta GLI that I purchased and with all of my interaction with the sales & staff. I felt Kyle went above and beyond with me purchasing a new vehicle in regards to financing. Overall an amazing and professional experience. I would encourage others to consider Honolulu Volkswagen More