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Honolulu Volkswagen

Honolulu, HI

Overview
Reviews
Vehicles
4.8
362 Reviews
Call Dealership (808) 369-9016
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2881 N Nimitz Hwy

Honolulu, HI

96819

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Showing 362 reviews

December 08, 2024

The warranty work that was done was very efficient. Our Service Consultant, Harold Nakashima was very courteous and kept us informed of work progress. Work was finished ahead of schedule. Very satisfie More

by jcolorstereo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Nakashima
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Dec 10, 2024 -

Honolulu Volkswagen responded

We're delighted to hear that Harold and the team at Honolulu Volkswagen provided efficient service and kept you informed throughout the process. Thank you for sharing your satisfaction with us, and we're glad everything was completed ahead of schedule!

December 04, 2024

Service was fast and efficient. Service rep (Harold) was very friendly and helpful. He showed us the problem with my tire. He is very knowledgeable and dependable. More

by nakochun11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold, Dylan Fujimoto, Jessica Balles
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Dec 06, 2024 -

Honolulu Volkswagen responded

Thank you for sharing your experience with us at Honolulu Volkswagen! We're delighted to hear that Harold provided fast and efficient service while addressing the issue with your tire. We appreciate your feedback and look forward to assisting you again in the future!

November 24, 2024

Very efficient and courteous. Service was quick and good quality. Although $120 for an oil change is steep. More

by alton.arakaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
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Nov 25, 2024 -

Honolulu Volkswagen responded

Thank you for sharing your feedback with us at Honolulu Volkswagen. We're glad to hear that our team provided efficient and courteous service, though we understand your concern about the pricing. We appreciate your input and hope to serve you again in the future!

November 23, 2024

This is my third vehicle purchased from Honolulu Volkswagen. I trust the dealership and team. More

by shyshy808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden , Jessica Balles, Erik Mak
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Nov 26, 2024 -

Honolulu Volkswagen responded

We couldn’t ask for a better review of Honolulu Volkswagen and our team. Thank you for your support and please let us know how we can serve you in the future!

Nov 26, 2024 -

shyshy808 responded

Thank you very much for having great team members. I look forward to my future purchase of another vehicle. Have a blessed holiday season.

November 09, 2024

Honolulu Volkswagen and their staff worked hard to find the right car and lease. You cannot go wrong visiting their sales team. More

by dernoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Christoff
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Nov 13, 2024 -

Honolulu Volkswagen responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Honolulu Volkswagen helped find the perfect car and lease for you. We appreciate your support and look forward to serving you again in the future!

November 07, 2024

Excellent service! An awesome car-buying experience. Brandon, our salesman, was so helpful and accommodating and helped us find a vehicle that met our needs and also he More

by KiwiMan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Tom
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Nov 08, 2024 -

Honolulu Volkswagen responded

We're delighted to hear that Brandon provided excellent service and made your car-buying experience at Honolulu Volkswagen a positive one! Thank you for choosing us, and enjoy your new vehicle!

November 02, 2024

I had a 9:30AM appoinment, I brought my car and signed in. I had breakfast at Wendy's, came back at took my car home before noon More

by fishcounter02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
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Nov 05, 2024 -

Honolulu Volkswagen responded

We're glad to hear your visit was smooth and efficient at Honolulu Volkswagen! Thank you for sharing your experience, and we hope to see you again soon.

November 02, 2024

Excellent service. Staff cared about me and my car. Highly recommend the dealership for service. More

by calvin.gidlof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Konia
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Nov 05, 2024 -

Honolulu Volkswagen responded

Hi Calvin, thanks for the review. We are happy to hear that you received excellent service during your last visit with us. Come see us again soon!

November 02, 2024

The dealership is clean and the staff are very friendly and cooperative. Would highly recommend to family and friends. More

by Dlegaspi0426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davic Howard, Erik Mak
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Nov 05, 2024 -

Honolulu Volkswagen responded

Thank you for recommending Honolulu Volkswagen! We're delighted to hear that our clean dealership and friendly staff made a positive impression. We look forward to welcoming your family and friends in the future!

November 01, 2024

Friendly knowledgeable representatives was able to accommodate my requests and get all the paperwork ready with little wait time More

by acekelakai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Tom, Brandon Tom
Report | Print
Nov 01, 2024 -

Honolulu Volkswagen responded

We're delighted to hear that our team at Honolulu Volkswagen was able to accommodate your requests efficiently! Thank you for sharing your positive experience with us.

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