Honolulu Volkswagen

The Key Syncronize First receptionist was nice. The service advisor was very good. Waiting time was acceptable. The facility was clean... But the displayed vehicle's First receptionist was nice. The service advisor was very good. Waiting time was acceptable. The facility was clean... But the displayed vehicle's body surface was not shinning. Need to be wiped throughly for new customers... More

Excellent My interaction with Jeff started when I first sent an email inquiring about GTI SE inventory, particularly back or white and manual transmission. From My interaction with Jeff started when I first sent an email inquiring about GTI SE inventory, particularly back or white and manual transmission. From that point on, Jeff and I exchanged emails. After almost a month later, Jeff helped me find a car that best fits my needs at the right price. Now I drive a GTI Autobahn, and I absolutely love it! Mahalo Jeff!! More

Amazing! My last review was more for service but I needed to make sure I left a shining review for Jeff also! Couldn't have asked for a better experience! He a My last review was more for service but I needed to make sure I left a shining review for Jeff also! Couldn't have asked for a better experience! He assisted me from the time I found a car online to a few days later when I decided I wanted a different car (after a patient couple of test drives) all the way through making sure all the docs were ready when we came back to sign and making sure the extras were taken care of after the sale (wheel locks, license plate bracket, and my coveted flower vase). I'd highly recommend him! More

Great experience The service associate went out of his way to finish a few things for me that required more attention to detail than I was able to provide. He doesn't The service associate went out of his way to finish a few things for me that required more attention to detail than I was able to provide. He doesn't usually even work on Saturdays but he spent valuable time of his own to finish it up when he knew I had the time. More

Easiest experience EVER! I literally seen a car I wanted on a website and within 30 minutes I was at the dealership and Jeff pointed me in the right direction, and made sure I I literally seen a car I wanted on a website and within 30 minutes I was at the dealership and Jeff pointed me in the right direction, and made sure I was satisfied with what they had to offer. Would easily recommend this guy to anybody! More

Cool place to buy a car He wasn't arrogant he wasn't pushy he was simply wanting to see what car would fit my needs I have somewhat of a challenging credit they found a way He wasn't arrogant he wasn't pushy he was simply wanting to see what car would fit my needs I have somewhat of a challenging credit they found a way to make it happen where is mostly not it was hard to find them but I am lucky I did not settle after the other eight places I looked at More

Good customer service Emma was friendly and punctual and made everything smooth from the time I called the sales department to the leasing contract. Eric was also very hel Emma was friendly and punctual and made everything smooth from the time I called the sales department to the leasing contract. Eric was also very helpful with my non-sense request for finance as well. More

Honolulu VW is the best Yasmin Helmi and Mark Sherlock helped me with everything I needed and were very kind!! They set me up with my dream car and i drove off the lot with p Yasmin Helmi and Mark Sherlock helped me with everything I needed and were very kind!! They set me up with my dream car and i drove off the lot with pure joy!!! Go check out Honolulu VW for your next ride!!!! More

I did not know the Alltrack was JUST what I wanted Everyone was very helpful and professional. Purchase was easy and without stress. I am looking forward to using the maintenance package.... hopefull Everyone was very helpful and professional. Purchase was easy and without stress. I am looking forward to using the maintenance package.... hopefully they will remind me!! Mahalo! More

customer friendly! Wasn't even considering Volkswagon to replace my first car, but Aneta won me over with her patience and not constantly asking questions that felt like Wasn't even considering Volkswagon to replace my first car, but Aneta won me over with her patience and not constantly asking questions that felt like it was all about making a sale, although she does need to learn more about the car features. Mark gave me specific financial data, knowing that I wasn't ready to make a decision that first visit, which added to the feeling of no pressure. For a novice car shopper, I appreciated the ohana feeling. More