Honolulu Volkswagen

excellent customer and maintenance service Customer Service staff was very considerate and service was very efficient. My car was returned to me in very little time. The added wash was greatl Customer Service staff was very considerate and service was very efficient. My car was returned to me in very little time. The added wash was greatly appreciated! More

Easy car buying experience The dealership was really easy to work with and made the car purchasing process painless. We conducted all of the paperwork, to include financing, in The dealership was really easy to work with and made the car purchasing process painless. We conducted all of the paperwork, to include financing, in less than 2 hours. Everyone on the sales floor was willing to assist during the process of researching and test driving the car even if they weren't the main salesperson. More

Friendly staff and excellent service, Dylan Was awesome,! He set up oil change appointment, checked me in when I arrived, and service was done in the estimated time frame. Both Dylan and Dylan Was awesome,! He set up oil change appointment, checked me in when I arrived, and service was done in the estimated time frame. Both Dylan and Jessica greeted me with a friendly smile when I arrived and both were very kind and helpful. I enjoyed a cup of coffee and appreciated the cleanliness of the wait area and restrooms. As always, I am happy to see my clean car and I feel confident that the service department is doing a great job!! 😊👍 More

Great Service I was pleased with the service that I received from scheduling the appointment to getting the vehicle returned. I'm glad that Honolulu Volkswagen ta I was pleased with the service that I received from scheduling the appointment to getting the vehicle returned. I'm glad that Honolulu Volkswagen takes pride in their services. More

Fantastic service. I am very satisfied for your service. They gave me the good service plan so I could get better choice. Also your coworker showed me very kind every I am very satisfied for your service. They gave me the good service plan so I could get better choice. Also your coworker showed me very kind everybody. Thank you. More

The Key Syncronize First receptionist was nice. The service advisor was very good. Waiting time was acceptable. The facility was clean... But the displayed vehicle's First receptionist was nice. The service advisor was very good. Waiting time was acceptable. The facility was clean... But the displayed vehicle's body surface was not shinning. Need to be wiped throughly for new customers... More

Best experience of all the dealerships I was searching for a new car for my son and found it at Honolulu VW website. I'm on Maui so I inquired about the car on the website. Minutes later Je I was searching for a new car for my son and found it at Honolulu VW website. I'm on Maui so I inquired about the car on the website. Minutes later Jeff contacted me. Answers all my questions I had and any questions my son had. Without a doubt it was the car we wanted and the dealership we are buying from. The pricing worked well with Erik in financing and way better than dealerships in Maui. They even helped on shipping to Maui. If I ever decided to buy my next car I definitely know what dealer I'm going to! More

Excellent My interaction with Jeff started when I first sent an email inquiring about GTI SE inventory, particularly back or white and manual transmission. From My interaction with Jeff started when I first sent an email inquiring about GTI SE inventory, particularly back or white and manual transmission. From that point on, Jeff and I exchanged emails. After almost a month later, Jeff helped me find a car that best fits my needs at the right price. Now I drive a GTI Autobahn, and I absolutely love it! Mahalo Jeff!! More

Amazing! My last review was more for service but I needed to make sure I left a shining review for Jeff also! Couldn't have asked for a better experience! He a My last review was more for service but I needed to make sure I left a shining review for Jeff also! Couldn't have asked for a better experience! He assisted me from the time I found a car online to a few days later when I decided I wanted a different car (after a patient couple of test drives) all the way through making sure all the docs were ready when we came back to sign and making sure the extras were taken care of after the sale (wheel locks, license plate bracket, and my coveted flower vase). I'd highly recommend him! More

Great experience The service associate went out of his way to finish a few things for me that required more attention to detail than I was able to provide. He doesn't The service associate went out of his way to finish a few things for me that required more attention to detail than I was able to provide. He doesn't usually even work on Saturdays but he spent valuable time of his own to finish it up when he knew I had the time. More