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Honolulu Volkswagen

Honolulu, HI

Overview
Reviews
Vehicles
4.6
344 Reviews
Call Dealership (808) 369-9016
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2881 N Nimitz Hwy

Honolulu, HI

96819

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Showing 344 reviews

November 02, 2024

The dealership is clean and the staff are very friendly and cooperative. Would highly recommend to family and friends. More

by Dlegaspi0426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davic Howard, Erik Mak
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Nov 05, 2024 -

Honolulu Volkswagen responded

Thank you for recommending Honolulu Volkswagen! We're delighted to hear that our clean dealership and friendly staff made a positive impression. We look forward to welcoming your family and friends in the future!

November 01, 2024

Friendly knowledgeable representatives was able to accommodate my requests and get all the paperwork ready with little wait time More

by acekelakai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Tom, Brandon Tom
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Nov 01, 2024 -

Honolulu Volkswagen responded

We're delighted to hear that our team at Honolulu Volkswagen was able to accommodate your requests efficiently! Thank you for sharing your positive experience with us.

October 30, 2024

Good inventory and very pleasant facilities. Salesperson was very cordial and helpful. Sales process was very lengthy. More

by Mk57sports
Recommend Dealer
Yes
Employees Worked With
Isiah, salesperson
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Nov 01, 2024 -

Honolulu Volkswagen responded

Thank you for sharing your feedback! We're glad to hear that you enjoyed our inventory and facilities at Honolulu Volkswagen. We appreciate your patience with the sales process and will work on making it more efficient in the future.

October 29, 2024

Jessica did an awesome job getting me checked in and my car looked at! It was in a timely manner as well and I’m extremely happy! Thank you Honolulu Volkswagen and thank you Jessica! More

by Davichoward33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
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Oct 30, 2024 -

Honolulu Volkswagen responded

We're delighted to hear that Jessica provided you with such efficient service at Honolulu Volkswagen. Thanks for sharing your positive experience! Come back soon!

October 25, 2024

I am very happy with my Golf R and Jessica always takes excellent care of me when I service my car More

by chasemasuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
Report | Print
Oct 25, 2024 -

Honolulu Volkswagen responded

Thank you for this positive rating. As always, your business is greatly appreciated and we hope to have you back at Honolulu Volkswagen for your next due service.

October 24, 2024

I love Jessica and her service team they are very helpful with all my service needs! 10/ 10 would always recommend More

by sparkplugg01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tom
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Oct 25, 2024 -

Honolulu Volkswagen responded

We're delighted to hear that Jessica and the service team at Honolulu Volkswagen have been so helpful with your needs! Thank you for recommending us, we look forward to assisting you again in the future.

April 21, 2024

Katie was great! She kept us in the loop the whole process. She even offered to price match. More

by Dave
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Santana
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Apr 24, 2024 -

Honolulu Volkswagen responded

Hi Dave! Thank you for this great review! Katie is truly an exceptional employee and I appreciate her for giving you a great experience. Sincerely, Michael Ocier- Service Manager

January 23, 2024

My Service Advisor, Jessica, is always helpful and keeps me informed of what's going on. She always provides "service with a smile"! More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
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Jan 26, 2024 -

Honolulu Volkswagen responded

Deb, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with Jessica was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Michael Ocier- Service Manager

December 19, 2023

Jessica made sure my service was done the way I wanted it in a timely manner. I never had to worry about anything! More

by Klinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
Report | Print
Dec 20, 2023 -

Honolulu Volkswagen responded

I cannot thank you enough for this glowing review of our service center, Klinton! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Michael Ocier- Service Manager

September 02, 2023

Wen was wonderful! She took the time to make sure I got the car I wanted and that it had the features I expected. When the ID.4 xxxxxxPlus didnt have the auto foldin More

by Sandra
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wen He
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