Honolulu Volkswagen

Awesome Professional service, kind, knowledgable. Thank you Jessica! I've had my car serviced at Honolulu Volkswagen for the past 2 years. Each time, th Professional service, kind, knowledgable. Thank you Jessica! I've had my car serviced at Honolulu Volkswagen for the past 2 years. Each time, the service has been exceptional. More

Exceptional service Jessica is such an awesome, professional, kind, exceptional, and wonderful person with service and attitude. I want to express my gratitude again. Tha Jessica is such an awesome, professional, kind, exceptional, and wonderful person with service and attitude. I want to express my gratitude again. Thank you and Mahalo. More

Checking the MIL light on dash. Appreciated the thorough check done by the staff and took most of the recommendation. Ones not taken was due to finance and was not immediately in nee Appreciated the thorough check done by the staff and took most of the recommendation. Ones not taken was due to finance and was not immediately in need. More

Service is always on point Every time I service my car it’s always done right. Service advisors and manger are very knowledgeable. Thank you for always taking care of our servic Every time I service my car it’s always done right. Service advisors and manger are very knowledgeable. Thank you for always taking care of our service needs More

Fast, knowledgeable & efficient Jessica moved me through the processes of checking in and out quickly at the same time as she intelligently answered my questions. She also reviewed t Jessica moved me through the processes of checking in and out quickly at the same time as she intelligently answered my questions. She also reviewed the service report mos thoroughly. More

Great service It was easy to book the appointment online and the staff was friendly as always. Even if I hadn’t purchased the service plan with the car, I would bri It was easy to book the appointment online and the staff was friendly as always. Even if I hadn’t purchased the service plan with the car, I would bring it back here for servicing. Thanks guys! More

Jessica is awesome Even though I was depressed after knowing how expensive my repair would cost, Jessica explained things in details patiently and also in a way gave me Even though I was depressed after knowing how expensive my repair would cost, Jessica explained things in details patiently and also in a way gave me an emotional support as well. What a great customer service! More

Great Customer Experience Even though the wait was longer than anticipated (still only about an hour) I didn’t mind because the staff kept offering snacks (matcha mochi and can Even though the wait was longer than anticipated (still only about an hour) I didn’t mind because the staff kept offering snacks (matcha mochi and candies) and checking on us in the waiting area. The staff were welcoming to all who came into the center. The guy who assisted me (wish I could recall his name) was apologetic for the wait, which was not bad at all, but was funny and engaging. Great experience! Clean facility and nice amenities in the waiting area. Awesome staff. More

Jessica is #1 Jessica is the diamond in the department. She exemplifies what customer service should be. After three tries I believe we finally got our engine p Jessica is the diamond in the department. She exemplifies what customer service should be. After three tries I believe we finally got our engine problem fixed. I definitely recommend Honolulu Volkswagen service Department due to Jessica. More

tire damage I called Jessica at the dealership and explained that I had some potentially dangerous tire damage. She was great in getting time for me to bring in t I called Jessica at the dealership and explained that I had some potentially dangerous tire damage. She was great in getting time for me to bring in the car that day. While inspecting the tire, we noticed a potential alignment problem where the inside edge of my tire was completely worn out. They were able to replace the tire and complete an alignment that afternoon. It ended up being really lucky that I damaged the tire. If I hadn't had the tire inspected, I would have had a dangerous blow-out. I'm grateful for the thorough inspection and the dealership helping me out promptly with no notice. Jessica was very helpful, and I wouldn't hesitate to recommend the dealership. More