Honolulu Volkswagen

First Rate Service! Came in for two recall notices. I purchased a used Passat from another dealership and was uncertain how I would be treated. Jessica and her team respo Came in for two recall notices. I purchased a used Passat from another dealership and was uncertain how I would be treated. Jessica and her team responded immediately and efficiently throughout the repair experience. The check in process was quick and Jessica found all of my information and warranty coverage to assist. Shuttle service was great and especially appreciated because there are not many businesses to "kill time" at in the airport area. Bottom line, Jessica treated me like a rock star - this kind of customer service will help me determine where I purchase my next vehicle. More

Exceptional service I went to Honolulu Volkswagen and even though I didnt have much of the current car I was in, Livingston Rowan and the financial department were able t I went to Honolulu Volkswagen and even though I didnt have much of the current car I was in, Livingston Rowan and the financial department were able to work that dealership magic and got me and my wife into a new Jetta that I never thought I would have been able to afford. These guys go above and beyond to make sure that the customer always comes first. Superior service through and through. Definitely recommend Livingston Rowan and his outstanding team at Honolulu Volkswagen to fulfill any need. Thank you guys. More

quick & efficient Battery of my Golf GTI was dead. I took my car to the dealer. Service person attended me efficiently and courteously. It cost me nothing, as warranty Battery of my Golf GTI was dead. I took my car to the dealer. Service person attended me efficiently and courteously. It cost me nothing, as warranty covered the cost. More

Urgent repair Jessica Balles knocked it out of the park again. I had an urgent check engine light and was she was able to ensure my vehicle was seen as soon as poss Jessica Balles knocked it out of the park again. I had an urgent check engine light and was she was able to ensure my vehicle was seen as soon as possible. All throught the process I was kept informed by phone, email, and text. Thank you! More

Fixed in a timely matter Jessica did a great job to ensure that my car is fixed the earliest they can and help me get a rental when I got there. Saved me lots of money and tro Jessica did a great job to ensure that my car is fixed the earliest they can and help me get a rental when I got there. Saved me lots of money and trouble by getting it done in a timely matter. More

VW Golf R It was a great experience learning about the car and what it could do. Livingston was very helpful in his knowledge about the car and helping me with It was a great experience learning about the car and what it could do. Livingston was very helpful in his knowledge about the car and helping me with the decision. More

Jessica did her best to get my car serviced (in and out) the very day I called for service as my oil change light kept coming on.In reviewing the car service determined I to get my car serviced (in and out) the very day I called for service as my oil change light kept coming on.In reviewing the car service determined I needed to replace the rear tires which on close inspection were likely to fail. So I hwas very pleased to get my car back in good shape. More

Excellent service. My oil change was done in less than an hour. Quick & easy check in & check out. Alyssa was very helpful and efficient. Thanks for making this a positive experience. hour. Quick & easy check in & check out. Alyssa was very helpful and efficient. Thanks for making this a positive experience. More

I recently moved to Hawaii and was in need of a car, the staff made it quick and simple and helped me get the car I wanted. staff made it quick and simple and helped me get the car I wanted. More

Above and beyond This dealership did everything I asked plus more. I appreciate your help. Mike was professional and always got back me to me right away. Thank you for This dealership did everything I asked plus more. I appreciate your help. Mike was professional and always got back me to me right away. Thank you for everything!!! I notice a huge difference in my car already. More