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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.1
785 Reviews
Call Service Center (808) 836-7007

785 Reviews of Honolulu GMC Cadillac - Service Center

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January 25, 2024

Service advisor was real good, Micah. Oil all over the place in engine bay, oil reminder not reset, DEF not filled. More

by Alika.amoy
Recommend Dealer
No
Employees Worked With
Service advisor was real good, Micah. Oil all over the place in engine bay, oil reminder not reset, DEF not filled.
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Jan 28, 2024 -

Honolulu GMC Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 24, 2024

Great communication and customer service from Micah! Micah really took the time to explain the work my Tahoe needed More

by Rej10a
Recommend Dealer
Yes
Employees Worked With
Micah
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Jan 25, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words for Micah and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 17, 2024

Very smooth transaction. Quickly was able to purchase the XT6 and she scheduled repairs for the broken driver seat according to our schedule. She was very thorough and effici More

by KTERAO
Recommend Dealer
Yes
Employees Worked With
Kathryn Benson-Keehn
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Jan 17, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 16, 2024

It was a pleasant experience and the service adviser keep me informed. Awesome service provider More

by DEVOR24
Recommend Dealer
Yes
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Jan 16, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 16, 2024

Experience was smooth. I'm just waiting for an estimate on my drver side door panel. More

by PTSAKUMA
Recommend Dealer
Yes
Employees Worked With
Micah
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Jan 16, 2024 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 13, 2024

Mr. Waiamau's positive attitude and outstanding support speak highly of everyone at Honolulu GMC Bruick. More

by herberto.quintana
Recommend Dealer
Yes
Employees Worked With
Micah Waiamau
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Jan 14, 2024 -

Honolulu GMC Cadillac responded

Herberto, Thank you for the kind words for our service department! We look forward to sharing your compliments with Micah and don't hesitate to let us know if we can further assist. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 13, 2024

Mr. Waiamau's positive attitude and outstanding support speak highly of everyone at Honolulu GMC Bruick. More

by herberto.quintana
Recommend Dealer
Yes
Employees Worked With
Micah Waiamau
Report | Print
Jan 14, 2024 -

Honolulu GMC Cadillac responded

Herberto, It's great to hear that Micah was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu Buick GMC! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 12, 2024

Hi Kept me updated on my car's status. Luis was efficient and promptly made arrangements for a rental car. Thank you. More

by rob
Recommend Dealer
Yes
Employees Worked With
Luis- he's got a 5
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Jan 14, 2024 -

Honolulu GMC Cadillac responded

Rob, Thank you so much for your excellent review! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 10, 2024

Incredible! Best buying experience I've ever had. Kathryn and the entire team at Honolulu GMC went above and beyond to make my purchase seamless! More

by LINDSAY10
Recommend Dealer
Yes
Employees Worked With
Kathryn
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Jan 10, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you, Lindsay. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 08, 2024

We bought our 2015 GMC Terrain to replace the water pump. The part itself was $450, but the labor was $1,100. The labor seemed very expensive. We're not sure if we're going to come back for future repairs. More

by Selinaapau
Recommend Dealer
Yes
Employees Worked With
Micah
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Jan 08, 2024 -

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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