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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.2
689 Reviews
Call Service Center (808) 836-7007

689 Reviews of Honolulu GMC Cadillac - Service Center

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October 17, 2023

Andrew was awesome! ! No pressure and easy to work with. He was very informative and cruise. More

by SHAWNMIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Morey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, Shawn, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 14, 2023

Is very professional my problem is being solved good price,good shoutle service good attention More

by Alberto olivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis dias
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Oct 16, 2023 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Alberto, feel free to contact us at your convenience. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 14, 2023

Great service good 👍 job nice 👍 and good job on the car and polite service from the people More

by PMTUPINIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis, Irene Nicholson, Ashley Iwasaki
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Oct 16, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 13, 2023

Very clean and cool comfortable waiting room. Great service on my car and friendly customer service! More

by LIUAKI94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
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Oct 16, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 11, 2023

Service with a smile is what I receive now at the service department. I absolutely love the communication between myself and the service tech Micah. He is definitely on it! This is what I want in a servic More

by NAHYUEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah-Service Advisor
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Oct 11, 2023 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. We will make sure to share your kind words with Micah! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu Buick GMC ! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 11, 2023

Kept me informed. App works good. Good customer service. Finished in a timely manner . Micah was friendly. More

by rdf0822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
Report | Print
Oct 12, 2023 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Micah here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 09, 2023

I was impressed at how fast the service was and the text they sent me to update me on the status was amazing! More

by Xara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 06, 2023

Very pleased with service especially with the help we received from Luis Diaz. In general, return time for messages to service department could stand improvement More

by LARRYETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Diaz
Report | Print
Oct 09, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Luis here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 04, 2023

The service that I received was excellent from beginning to end, all my questions were answered and they made me feel like I was a priority. More

by ramsey.abbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Ashley Iwasaki
Report | Print
Oct 04, 2023 -

ramsey.abbott responded

The service that I received was excellent from beginning to end, all my questions were answered and they made me feel like I was a priority.

Oct 04, 2023 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 04, 2023

Sales was great! Andrew was friendly responsive knowledgeable helpful! I did not feel taken advantage of like I have elsewhere. More

by Dale
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Morey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that Andrew had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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