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Honolulu GMC Cadillac

Honolulu, HI

4.3
1,112 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,112 reviews

March 04, 2021

Sean did a great job finding the right car for my wife and family. It was an enjoyable no pressure sales experience that allowed us to find the right car. More

by SHAWNLLOYD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peros
Mar 04, 2021 -

Honolulu GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Sean here at Honolulu Buick GMC. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Congratulations on your new car, Shawn! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 02, 2021

Very willing to help customers with their needs for a new vehicle. No pressure to purchase something that you don't want or need or can't afford. More

by RGPADGETT39
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Peros
Mar 02, 2021 -

Honolulu GMC Cadillac responded

Here at Honolulu Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 25, 2021

Really great car buying experience! We pretty much knew what we wanted & were able to get it! Shelly's been great in following up with me! My only concern was another person moving around common areas wit More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Mogote
Feb 26, 2021 -

Honolulu GMC Cadillac responded

Thank you so much for choosing Honolulu Buick GMC, we look forward to sharing your feedback with Shelly! Congrats on your new purchase, and let us know if we can be of any more assistance. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 24, 2021

They could improve on their communication skills with They could improve on their communication skills with their customers. I called to find out the status of work done after them having my car for two More

by BTQGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Feb 24, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 23, 2021

By far the easiest car buying experience of my life.. got me exactly what I wanted and everyone was very knowledgeable. I will definitely recommend them to people I know. More

by DJMOSS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Palting
Feb 23, 2021 -

Honolulu GMC Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 19, 2021

Easy to schedule online, upon arrival Irene was prepared and knowledgeable. The service was timely. What else is there to say, we’ll be back. Thank You More

by rrrickb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Feb 19, 2021 -

Honolulu GMC Cadillac responded

Thank you for your review and kind words for Irene. We appreciate your business and our team looks forward to serving you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 18, 2021

Completely accommodating beyond my expectations in every aspect. Ms. Shelly Mogote was not a sales person either was Justen. They are consultants. They listened to my needs and consulted on the vehicles ava More

by JH808HI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Mogote
Feb 18, 2021 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear that Shelly, Justin, and our sales team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 12, 2021

Pros: the finance lady. Cons: felt rushed by the salesman once things got rolling. Didn't get a chance to thoroughly look over the car. Expired tags, scuffs and dents. Treat all your customers the same! Not More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Marks
Mar 01, 2021 -

Honolulu GMC Cadillac responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 10, 2021

See Jon for car sales. He will help you any way he can. He is also very knowledgeable in the vehicles that GMC sells there. More

by CANUPTIMOTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Palting
Feb 10, 2021 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Jon here at Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 10, 2021

Irene , service adviser, was a very pleasant surprise. In the past I have had what seems to be a regather high pressure sales pitch to up-sale items I did not want. I received just what I wanted in a ti More

by robert_burnsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Feb 11, 2021 -

Honolulu GMC Cadillac responded

Robert, thank you for choosing Honolulu Buick GMC , your feedback and rating mean a lot to us. We're glad Irene and the team were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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