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Honolulu GMC Cadillac

Honolulu, HI

4.2
1,153 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,153 reviews

May 23, 2021

Service department was excellent. I arrived before my scheduled appointment and my vehicle was completed in less than two hours. The service agent coordinated my drop-off and pick-up, and was professiona More

by ROY
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
May 24, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 21, 2021

Excellent quick reliable service! Great friendly reliable service. When I arrived I was greeted by a young gentleman who took me inside and introduced me to Matt. The service was quick and reliable. Theresa More

by CAROLYNDEHARNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Mogote, Matt Marks, Sasha Mansaw, Tina Amadeo
May 21, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us, Carolyn. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 14, 2021

Overall experience was good, but I wouldn't book the early appointments. No one seems to be there until well past 8am... so not too sure why they allow people to book 730 appts... took more than 2 hours More

by Zannnnng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Ocampo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Earl
May 14, 2021 -

Honolulu GMC Cadillac responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we apologize for the long wait. Thank you for choosing Honolulu Buick GMC, we hope you'll give us the opportunity to do better next time! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 13, 2021

Great experience! Purchasing a vehicle can always be stressful but this dealership went above and beyond to make the experience as pleasant and stress free as possible. I’d go back for another purchase More

by KSAVANNAHG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Peros
May 14, 2021 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC , your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 12, 2021

I have to trust my dealer because that’s the only plsce to take care of my car I hope they do a good job More

by GINATVU
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
May 12, 2021 -

Honolulu GMC Cadillac responded

Thank you for trusting us with your vehicle! We work hard to make sure our guests have an exceptional experience. We appreciate your business, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 06, 2021

Overall experience was good, but they made my wife and I wait for almost three hours to sign paperwork. That was really my only gripe. Price was good and Matt was a great salesman to work with. More

by VAUK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Marks
May 07, 2021 -

Honolulu GMC Cadillac responded

Vauk, Thanks for sharing your thoughts about your experience working with Matt and our team here at Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 05, 2021

The team was awesome. Very helpful and pleasant to work with. All the employees involved in our buying experience were great. 10/10 would recommend and return. More

by CMINTON85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Peros
May 05, 2021 -

Honolulu GMC Cadillac responded

Here at Honolulu Buick GMC , customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 04, 2021

Shelly was great! She was helpful, efficient and understanding of our needs. We were able to purchase the car we desired within just hours of walking in the door without any hard sell pressure but o More

by MAKINYASHI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shelly Mogote
May 04, 2021 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words for Shelly and our team, and for taking the time to leave us this wonderful feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 03, 2021

went for 1 hr oil change - spent 3 hrs as they locked my car keys inside the car ! test test test test test test test More

by ABBASZAIDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Earl
May 20, 2021 -

Honolulu GMC Cadillac responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 30, 2021

We pass other GM dealerships to get to Honolulu Buick GMC because they are very consistent in the quality of their work and have fair pricing. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson
May 02, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave us this fantastic, five-star review, Dave! We appreciate your business, and our team looks forward to serving you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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