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Honolulu GMC Cadillac

Honolulu, HI

4.2
1,153 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,153 reviews

March 20, 2022

Did what they said they would do and got me a ride home. Car was ready on time More

by JBARTLETT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Mar 21, 2022 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 17, 2022

Their ok, I think it could be better if they had more shop foremen. On my truck they misdiagnose my problem, they thought it was just the battery, but it was also the battery cable. Other than that they More

by rapozam
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson, Samantha Earl
Mar 18, 2022 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 17, 2022

Jon was my salesperson for the last 2 Buicks I leased, but he always goes BEYOND just the sale. He's always available to either help me understand the features of my Buick, and this time he helped me sch More

by teruya50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Palting
Mar 18, 2022 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear Jon and our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, and Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 14, 2022

Service Agent Irene was excellent. She was informative and always in contact with me throughout the service period. Diagnostic tests were very expensive. More

by koarod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Mar 15, 2022 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that Irene had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honolulu Buick GMC . Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 10, 2022

Great service. Sean was the best! Made it easy to understand the process and helped me achieve my goal More

by MARCILISK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Peros
Mar 11, 2022 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sean and our team here at Honolulu Buick GMC. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 09, 2022

Service writer was courteous n informed me what was done in a professional way n was very pleased . More

by DQUISANO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Mar 10, 2022 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 05, 2022

Was told to bring my car in for diagnostic but was told they couldn’t perform it due to my cars age, I was still charged almost $300 and had to tow the car out myself. More

by philipyi62
Recommend Dealer
No
Employees Worked With
Irene Nicholson
Mar 22, 2022 -

Honolulu GMC Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Thank you for your contact information and someone from our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, Philip, and hopefully, we can get to the bottom of this. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 03, 2022

All with sale and financing went fine. Vechile only had one key and we were told key was only a few bucks turned out key was a few hundred bucks tried to get assistance with this but none More

by LKAMEHIRO001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cullen
Mar 04, 2022 -

Honolulu GMC Cadillac responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Please don't hesitate to reach out to me directly if you need further assistance. We hope you will give us another opportunity to serve you here at Honolulu Buick GMC! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 03, 2022

My Buick needed service and as usual I took my Buick to GMC to get service. I was surprised when the gentleman called me to say that service was complere. More

by JCOMINELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha Mansaw, Tina Amadeo
Mar 04, 2022 -

Honolulu GMC Cadillac responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 02, 2022

Was a great experience at Honolulu GMC. They gave me a fair deal for my trade-in. Right around market value. And I was able to carry the excess over to the new car! My new car was for a s More

by MEDBRETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Hamic
Mar 02, 2022 -

Honolulu GMC Cadillac responded

Thank you! Jenn and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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