Honolulu GMC Cadillac

Check in was great. The girls there were knowledgeable and friendly and responsive to my questions. and friendly and responsive to my questions. More

Did an online purchase with salesman Sean. He was great at communicating, and keeping me up to date on what was happening. Found the truck I wanted, with the options I needed here in the big island. The sa at communicating, and keeping me up to date on what was happening. Found the truck I wanted, with the options I needed here in the big island. The sale was easy to do, with documents sent over, and finalized very quickly. Too bad shipping through Young Brothers will take forever to get my new truck to me. But, all in all, great experience with the dealership! Aloha🌺 More

Friendly, knowledgeable,, detailed and fast service. Agent really knows his cars. Excellent service from start to finish. Agent really knows his cars. Excellent service from start to finish. More

Nick Nakama was such a nice car salesman. So far I’m happy with my car. happy with my car. More

I have been a Cadillac owner for 17 years Sales is average at best. It may be because it is the only show in town perhaps giving the employees a sense of entitlement. The service department is horre average at best. It may be because it is the only show in town perhaps giving the employees a sense of entitlement. The service department is horrendous. The client advisors do not do a good job communicating. It is extremely challenging to get an update of the status of your vehicle. They will do the bare minimum to assist customers. I do not and would not recommend this dealership to anyone. Unfortunately, I don’t have a choice to use them living on an island. More

I was totally comfortable with the whole process from the time I walked through the door til I drove off with my vehicle. Sean Hamic, my sales person was super helpful, got me the deal I needed to close the time I walked through the door til I drove off with my vehicle. Sean Hamic, my sales person was super helpful, got me the deal I needed to close the sale. Best experience, trading in and buying a car. Kudos to Sean and the team. More

Hard to reach anyone on the phone.The person who made my Hard to reach anyone on the phone. The person who made my appointment, Alina, was professional and excellent. My personal cs person, Samantha is awe Hard to reach anyone on the phone. The person who made my appointment, Alina, was professional and excellent. My personal cs person, Samantha is awesome! She’s goes way beyond for the customer! I was disappointed that my car wasn’t washed but understand there are staffing problems. More

Best experience ever. I found the truck I was looking for on their website. They quickly confirmed that it was available and set up and appointment for a test drive. We worked with Sasha, she was very profes on their website. They quickly confirmed that it was available and set up and appointment for a test drive. We worked with Sasha, she was very professional, helpful, and genuine. Process and paperwork was quick and smooth, didn't even have to spend half the day there. They have the best beverage machine with great coffee. The best buying experience and customer service ever. Thank you so much Sasha. Sincerely, James and Mika More

Don’t waste your time. Bait and switch tactics and poor management team. Run for your life and don’t look back management team. Run for your life and don’t look back More

I would not recommend dealer to friend or family. Currently having issues with purchased truck. Currently having issues with purchased truck. More